I have been coming here for years bringing my same chef coats for work. I always been charged the same price. When my wife dropped off my chef coats the young lady at the counter did not know what they were or how to put them in the computer. She called someone else who told her to put them in as Sports Jackets. A sports Jacket is a much heavier and harder to clean item. She assured my wife the person cleaning it would change it to the correct item a pickup. My bill is usually $15 to $17 for the exact same stuff. They charged me $35 and would not adjust it. I was charged for the cleaning of an item I did not have cleaned. The lady at checkout would not give me the information to be able to speak with the owner. I am very disappointed with the new ownership and will be taking my business somewhere else. I only gave it one star because it wouldn't let me give zero. If you go here I suggest you ask how much before leaving your clothes.
This place gets a star for having plenty of washers. Management, however,is Horrible as well the staff. You are monitored the entire time you are washing even if it isn't close to closing. I still had time on my dryer and the manager told me I should start folding my clothes. She told another la…
600 N Carrier PkwyGrand Prairie, TX 75050
From Business: Small business that has served the Grand Prairie community for over 20 years. We strive to provide excellent customer service and deliver a clean car. We can wash/detail cars, boats, RV's, bikes and big rigs.
3212 Collinsworth StFort Worth, TX 76107
27. A 5 Star Detail
2801 NE 28th StFort Worth, TX 76111
From Business: A 5 Star Detail is an Elite Automobile Detailing Company. We are very Proud of the Services that we offer because we are Perfectionists and, offer the Absolute Highest Level of Automotive Detailing, from Our Tuned Constant Temp 210 degree Steam Cleaning Upholstery Extractor Machines, to the Outstanding Optimum Polymer Tech…
This business is a mess. They have ruined so many clothes and don't really care one way or the other. I would not recommend them to anyone and may consider writing a letter to the editor. Celinda was rude and unprofessional and we will not go back!!!
I love this Cleaners! Everyone that works there is professional - but very friendly. Sondra does a great job with everything I take to her!TRY THEM!
Yesterday I presented my VIP Katie Express wash discountcard which has 6 remaining $12 washes for a total of $72 value. I was informed by the cashier that the new owner is not honoring these cards and was offered one free wash instead. This is a crime the new owner and heroded this liability and there is no small print that says this plan will go away at any time period I have my receipt showing how many washes I have left and showing the plan. Even with 1 free wash I am out $60 because the new owner now has a new point of sale software. New owner needs to figure out how to credit current customers or risk a collective lawsuit.
Very courteous and professional great place for auto repair, service, tires, just about anything for all cars.
This is the second time I've been to this car wash. The last two time items came up missing out of my vehicle. There is no no one there to answer the phones. I would not recommend this place
If you care about your clothes do not take them to this cleaner. These guys have ruined two expensive suits of mine in a way that cannot be repaired. This has happened over two months ago and no matter how many times I try to contact the owner to settle, he will never call back. Worst customer care ever and total lack of professional attitude and diligence
I have used these cleaners in a pinch, over the last year and a half. Almost every single time they double crease my pants. Not even just one side, both sides!. I have never asked for anything free, I have never had them redo a pair of pants, I have simply asked that they not double crease my pants. It's even in the system on my account! It's sad that I have a dry cleaners four blocks from my house that has same day service, and I can't use them because the quality is so consistently poor. If you value your clothes, DO NOT USE THIS CLEANERS.
Dented my wife's brand new car. Filled out a incident report and didn't hear anything for a week. Had to go up the the business several times to track down the manager. Been a nightmare chasing the "General Manager" Jake Petrie around trying to get it resolved. He won't call back, claims there is nothing in the car wash that would cause that kind of damage. After the last time tracking him down he claimed the owner Robert Petrie would not take responsibility for the damage. I asked to see the camera video of that day and he told me "Rats chewed on the wires so we don't have video for that day". I informed him I would be taking the receipt and my incident report and be filing legal proceedings against the owner and business. His tone changed then and told me he would pay "out of pocket" for the damage. I'm not sure what shady business is going on here or if they even have insurance to cover damages but this place is no good. Avoid it like the plague!!
One of the best service apps around. Great idea and great move in technology. Customer service is top notch!