Love this place! Friendly staff. I've taken Bo to other groomers and he was running out the door but when I picked him up from Yuppie Puppies he didn't want to leave. Bo APPROVED!!! Take your dog...definitely recommend.
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I had a bad experience here, but I'm sure it's possible for you to have a good experience here. My dog (pug/lhasa apso, around 20lbs, 6 months old, rough, but not mean), came here for daycare and training. My dog was at Doggie Diggs from November - January and I thought I was happy with the care my dog was receiving, he was tired when he came home at the beginning and I was getting good reports from Candice and the girl who was there after 5 (sorry, can't remember her name!) and they all acted as if all was well. Eventually, he stopped being tired, but I thought it was because he was getting used to it. In the middle of January, the dog trainer Candice works with (Tess) asked me if I would come in to meet with her. Tess told me that my dog had never been integrated into the pack of dogs and was only allowed to play with one dog at a time. Tess, who was supposed to be training my dog, at Candice's request, told me that they couldn't handle him and maybe it would be best if I stopped going for 2 full days a week and brought it down to half of a day a week. So, I'd been paying Candice $18/day to keep my dog separated from other dogs and in a kennel more time than I was ok with and being lied to about how he was behaving at daycare. They never communicated this to me until we were three months into this and Tess's method of communication was rude and ineffective (if you're thinking of using her to train your dog, I'd think twice...she's my next review). It was also strange that Candice wouldn't participate in this meeting.First, I do not understand not being able to handle him. He is a dog, they are people. Second, dogs usually sort it out between themselves and are OK together, but clearly these dogs were never given an opportunity to teach my dog how to behave around them or play with him. Third, the least they could have done was keep me up to date with how it was going rather than just saying that he was good all the time. I love him, so obviously I believed them.I think the main problem, other than a huge lack of communication, is the staff/management. I think Candice wants what is best for all of the dogs in her care, but is unable to provide it. It seems like there is only ever 1 person there at a time and they aren't in the room with the dogs, they're in the lobby/training area. The lack of communication was disturbing, given that I'd been paying for my dog to play and interact with dogs while I was at work and he wasn't getting to do any of these things. I also had to hear this secondhand, from Tess, rather than from the owner, Candice. I asked for a refund on the days that my dog did not get to use at the daycare and Candice took care of it quickly for me. Candice is very nice, but if you're looking for a professional daycare where you can be sure someone is watching your dog and that you aren't being lied to about your dog's interactions with other dogs, etc., I'd try Spa Paws.
I don't take my dog to a boarding facility or daycare;but if were to need it I would undoubtedly take him to riverside after what I experienced today when I picked up a friends dog. The staff knew the dog and when I got home, it was obvious that the dog had been active (tired and ready for bed, which is unusual for a very active happy dog). My thanks to riverside and Suzette.