They charged us $120 diagnostic fee for something we told them what the problem was that they didn't remove the panels.It won't let me give them 0 stars.
Autonation Ford Bryant Irvin replaced my clockspring in my explorer. I drove it everything seemed good. The next day I was about to leave work when my car wont start. So I opened my hood and the battery cables are connect to battery just touching. On the drive home I start to notice sounds comin…
300 W Loop 820 SFort Worth, TX 76108
From Business: From the latest selection of new Ford models, to our incredible variety of used cars here in Fort Worth, David McDavid Ford likely has a model that will perfectly suit your personal style.
5300 Campus DrFort Worth, TX 76119
From Business: AutoNation Ford South Fort Worth, a Dallas-Fort Worth Ford dealer, has a vast inventory of new & used Ford cars, trucks, hybrids & SUVs. We offer vehicle financing, Ford OEM factory service & parts.
5000 Bryant Irvin RdFort Worth, TX 76132
From Business: At AutoNation Ford Fort Worth, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts.
We bought a pre-owned f-150 from here last spring and the nightmare began. They had agreed to fix the power locks and trim around the rear window. After much run around they never replaced the trim even sending a guy to replace the glass but not the trim! Then they said they weren't going to fix…
20. Five Star Ford
6618 NE Loop 820North Richland Hills, TX 76180
From Business: Five Star Ford, established in 1991 and located in North Richland Hills, Texas, is an automobile dealership. It offers variety of new and pre-owned vehicles and accessories. Its services include repairing, maintenance and painting of automobiles. It offers various models of Ford, such as Expedition, Explorer, Fusion, Musta…
1400 W Interstate 20Arlington, TX 76017
From Business: AutoNation Ford Arlington, a Dallas-Fort Worth Ford dealer, has a vast inventory of new & used Ford cars, trucks, hybrids and SUVs. We offer vehicle financing, Ford OEM factory service & auto parts.
My husband and I went to Don Davis to purchase a 2012 Dodge Charger. Weknew exactly what we wanted and could afford, we advised Theo of the 5features that were a must, one of which was navigation system. Theo Davisworked to find us a match and presented us with a MSRP sheet that featuredall but …
Arrived at the front desk at 3:30pm on Monday and let the front desk lady know we had been talking/working with Joshua and Taylor. She paged Joshua over the intercom, but we couldn't even understand what she said over their poor quality intercom system. Not sure how sales reps are supposed to …
The guys at Alfa Romeo Fiat of Fort Worth are awesome! Helped me get into my new Fiat 500X, after just getting a vehicle months ago. Got a great deal. Go see Jason Alvarez and Jose Quezada.
Bought a 2012 Chevy 2500 from them at the beginning of the month as is. The finance manager was good and didn't try to play any money games with me. She had us in and out in 30 minutes. Our sales rep, Lester, was knowledgeable about the truck.But the great part is Kent, one of the owners, stood behind his product. I was only 5 miles down the road after picking up the truck and the tire pressure sensor warning light went on. I called and was told to take it to a shop and they would pay the bill. Sure enough, Kent was good on his word and mailed me a check after it was discovered that all four TPMS sensors were bad. Not many dealers would have done that on an as is vehicle.Anyone in the SW Fort Worth area should definitely check these guys out.
Worst car buying experience I have encountered at any dealership. The lack of knowledge on the vehicles they sell was consistent with each person I spoke to. With so many options to buy a car, use any of them but AutoNation
On Saturday December 2 my day starts to look bad I bring my car into get a engine check a employee bye the name jon-Eric BoyD ask me for 5 minuets of my time i said okay but my credit is bad he said just give me five minutes in about ten minutes he said two me come go with me for a test drive in a new car Jon-Eric BoyD work so hard for me I honor buy the work he did he showman qualities and i am human by the spirit he has no one bin so carry me did i anything and all the support through out the day if you are looking for the best customer service go to ALFA ROMEO FiAT all the work and owner is out standing you will dive a car gives Jon Eric BoyD five minutes for your time thank you all Godbless Happy Holiday cdouglas
Awesome place!!! Got a Alfa Romeo Giulia from here. It was a easy buying process. Preston my sales guy knew everything about these cars!
Owner said to come down and say it to his face..I visited the fort Worth location 5 days ago. Typical visit, not the typical experience.Tony is a part owner of the location and "works" in Used Cars. Certain perks must come with being a part owner because he called me on the phone and told me to come down and say the following to his face.Tony held my keys, and then 2 days later sent me a txt to let me know he also had my license and asked me to buy the car I was looking at. It took 3 hours and a trip to every department to get my keys back so I decided to take steps of my own to get my license back.5 days later,... I still don't have my license.I told Tony I would rate and post my experience on social media until I got my license back.Each day I have been explaining my experience to the dealer and to other dealers with the same name, Tony continues to refuse the return of my property.Ryan Thompson
I bought a 2014 Cadillac XTS from there last year. I haven't even had the vehicle over a year and the screen has went out . It has a stack in the Cadillac from the factory . I have called the warehouse , everywhere to speak with managers etc and nobody wants to own up to cadillacs mistakes. The cadillacs ranging from 2013-2015 the stack touch screen goes out where you can not control your Ac controls etc and the warranty does not cover it because the radio is included. That's not the customer fault that Cadillac made the vehicle like that from the factory. They should recall it and fix our car. We paid good money for a Cadillac and to get service and treated like crap is unacceptable . I went to frank Kent drove 3 hours for them to tell me to bring it and we will see if we will help fix it or fix it period under good will. So I drove 3 hours there and dropped it off. They didn't offer to help me with the diagnostic test even though I have paid for it once in temple Texas Cadillac dealership , they basically said the manager said he doesn't want to deal with this situation sorry. So screw you pretty much your stuck. They charged me 140.00 for the test full service. I don't think that was fair to a customer who had paid 30,000 for a vehicle and haven't even had it a year. This a problem that Cadillac needs to correct because it is not fair to customers who has these problems and has paid good money to get treated this way. The frank Kent dealership gave me great customer service when they was getting my MONEY. Soon as a problem arises don't expect any help. I wouldn't go back now . I wouldn't recommend this dealership again. They didn't even offer to help give a discount or anything . Not good customer service to me. I am very disappointed. Cadillac needs to fix this problem. Recall the stack and be responsible for your vehicle that you put on the market to sell. We are paying customers and derserve to be treated fairly and have a dependable good car.
I am trying to build a case against this auto place.. I too was screwed over. Please contact me if they repossessed your car and tried to keep your money.
It took a while but worth it because I am very pleased with purchase.