Best dry cleaner experience ever with Kites. Extremely friendly, courteous and helpful staff at the Altamere location. The office is clean and offers a truly professional experience when dropping off or picking up dry cleaning. Will continue to use and recommend them.
I have been coming here for years bringing my same chef coats for work. I always been charged the same price. When my wife dropped off my chef coats the young lady at the counter did not know what they were or how to put them in the computer. She called someone else who told her to put them in as Sports Jackets. A sports Jacket is a much heavier and harder to clean item. She assured my wife the person cleaning it would change it to the correct item a pickup. My bill is usually $15 to $17 for the exact same stuff. They charged me $35 and would not adjust it. I was charged for the cleaning of an item I did not have cleaned. The lady at checkout would not give me the information to be able to speak with the owner. I am very disappointed with the new ownership and will be taking my business somewhere else. I only gave it one star because it wouldn't let me give zero. If you go here I suggest you ask how much before leaving your clothes.
This business is a mess. They have ruined so many clothes and don't really care one way or the other. I would not recommend them to anyone and may consider writing a letter to the editor. Celinda was rude and unprofessional and we will not go back!!!
I love this Cleaners! Everyone that works there is professional - but very friendly. Sondra does a great job with everything I take to her!TRY THEM!
If you care about your clothes do not take them to this cleaner. These guys have ruined two expensive suits of mine in a way that cannot be repaired. This has happened over two months ago and no matter how many times I try to contact the owner to settle, he will never call back. Worst customer care ever and total lack of professional attitude and diligence
I have used these cleaners in a pinch, over the last year and a half. Almost every single time they double crease my pants. Not even just one side, both sides!. I have never asked for anything free, I have never had them redo a pair of pants, I have simply asked that they not double crease my pants. It's even in the system on my account! It's sad that I have a dry cleaners four blocks from my house that has same day service, and I can't use them because the quality is so consistently poor. If you value your clothes, DO NOT USE THIS CLEANERS.
One of the best service apps around. Great idea and great move in technology. Customer service is top notch!
Very great customer service! Very nice and friendly and helpful! Great prices and very good work! Highly recommend. Definitely a great environment and helpful staff!
Low Lifes SMOKING near the Enter.Mother DEAREST W / Rage RATS , DON'T KNOW TherePlace.
I had a uniform emergency the night before my Dress Blues inspection. My children are ferrel and used acrylic paint to paint half of the loving room, including my freshly pressed Blues. I googled, saw the excellent reviews for CCC and called as soon as they opened the next morning which was 6 am, I believe. Dusty was amazing! He took my emergency that was absolutely NOT his problem and saved me! He perfectly pressed my extra set of Blues and had me out the door in under an hour. I will ONLY use this cleaners for the remainder of my tour here and will recommend them yo anyone who will listen! Hit them up! You will not find better service!