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General Info
Cook Children's Medical Center is the cornerstone of our health care system. Here you'll find top medical minds, advanced technologies and treatments and leading-edge clinical research, all designed to meet the health care needs of children. We also offer a variety of services and amenities to make your family’s stay more comfortable both long- and short-term. And, of course, our staff is always happy to assist you with any questions you may have, just ask.
Hours
Regular Hours
Mon - Sun:
Services/Products
Medical Services
Brands
Cook Children's
Payment method
master card, visa, amex, cash, discover, check
Neighborhood
Grand View
Associations
Cook Children's Health Care System,Cook Children's Medical Center,Cook Children's Physician Network
Categories
Hospitals, Emergency Care Facilities
Other Information

By Appointment Only: Yes

Services: Medical Services

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Reviews

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Deana D.

11/29/2017

Overall
Expertise
Facility
Professionalism

Cook Children's Hospital has the practice of sending debts owed to Cook's to collection agencies that break State and Federal debt collection laws. Cook Children's sends the names of "contact persons" those who are listed as emergency contacts, on admissions documents to debt collections companies for the purpose of extorting grandparents or other family members to pay the medical expenses that they were unable to collect from the children's parents. Vile, illegal practice!

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06/21/2016

Overall
Expertise
Facility
Professionalism

DO NOT, I repeat, DO NOT use Cook Children's in Fort Worth! The ONLY reason I'm giving them one star is because YP is making me. Worst service EVER!!! I will NEVER use them again. EVER! There are so many reasons not to use them that I don't know where to start. They made my poor brother wait for HOURS while he had SEVERAL BROKEN BONES in his hand without ANY medication. On top of everything else, their staff was rude and incompetent, which made the whole already traumatic experience even worse. Here's the tip of the day: if they offer to set up a "payment plan" for what your deductible doesn't cover--DON'T, I repeat, DON'T do it. They "lost" ALL of the payments we made to them and then sent our bill to a debt collector for the full amount.

Michelle R.

03/31/2016

Overall
Expertise
Facility
Professionalism

Came in at 12 am an the dr said he want a

2 nd oppion on my nephew. And he has no bee. Seen yet so we tryed to leave so we can take him to his dr....the nure said she will personly call cps on us if we leave and the police exorted me the aunt out the hospital n told me she wasnt talking to me n i need to leave .... But my nephew still has not got seen n its 3 am since the nurse said if he got a blood clot that will be endangerment to the child but y he hasnt been seen never will i go here again...

Karen W.

12/09/2015

Overall

Came into ER at 1 a.m. and it's now 8:15 a.m. Terrible experience. Unprofessional nursing staff. Would suggest going to Children's Medical Center in Dallas.

Leah R.

11/30/2015

Overall

My daughter age 17 was referred to the orthopedic department of Cooks. After nearly two weeks, we were told that they did not have the doctor's notes they required to give a second opinion on Surgery. This is not what we were told when we first called, and when we finally got them the information they needed, I was told that Dr. Andrews would not take the case because my daughter was 17, and sent us back to the referring physician. They had my daughters age from DAY ONE there was no reason to delay on this for another 2 weeks. Our family is at our maximum outpatient for the year, a situation we have said many many times. The fact that they took 2 weeks to tell us our daughter was too old is completely unacceptable. I am deeply dissatisfied with the communication and honesty of the cook's orthopedic department and suggest you go to Children's in Dallas.

kari.martin.52

04/12/2013

Overall

REALLY impressed with Cooks! We had to take our daughter to the ER and she was admitted a few hours later. The docs and staff were AMAZING. They love kids and it shows. They never talked down to us. They never argued. They were always very respectful and kind. The docs are down to earth and will chat for a long time about any and every concern you have. I typically hate docs and hospitals and this was the best experience I've ever had in the medical world.

ashleyelainee

12/22/2012

Overall
WORST SERVICE EVER

Whatever the circumstance do NOT bring your child to cooks children's emergency department. I brought my son in at 11 pm and it is now 6 am. The staff is rude and treat you like you have no idea what your talking about. They are uncaring and don't even try to tell you when u will be helped. THIS IS THE WORST ER IN THE DFW. There are children vomiting with fevers and they do nothing about it. It's absolutely sickening. If I could have this ER publicly put on the news I would, just to show everyone how BAD they are. Terrible horrid I can't find the words to describe my distaste for this place. It's repulsive.

Overall
Cook's Children Emergency Room Nightmare

My granddaughter was brought to this hospital by ambulance for a seizure and very high temperature over 102 degrees. We have been waiting for over 12 hours and she still hasn't been seen by a doctor. The staff at the desks are rude and doesn't possess quality customer service skills. They treat you like cattle at a meat market. The staff is mainly white and the patients are black and brown children (minority) . Their is no sense of care for these kids. I am totally scare for my grand child and the lack of treatment.

shama123

10/12/2012

Overall
We came here with my child at ...

We came here with my child at 6pm and it's 2:45 am, we are still Waiting to see the doctor. I spoke to them few times but nobody cares about patient. Staff's are very impolite. Nurse walked in the room and said I thought you already left. We ate so shocked of the service. Think twice to cone to this poor service hospital. Cook children's Medical center at Forth Worth is the worst service ever! I am writing from the hospital..

aideehluna

08/19/2012

Overall
it de best hospital ever if it...

it de best hospital ever if it wusnt for dem i wouldt bee here tellin yhuu bout thankz too dem i found out about diabetes thank godd dat dey halp me learn every tin i no bout it thaks cook childreen!!!

melmattt

05/19/2012

Overall
best children's hospital ever

They were so nice they even had a toy for my daughter to play with while they did an upper gi the nurse was so nice she even said she wanted to take my daughter home lol apparently my daughter is beautiful and well behaved everyone at that hospital is nice

ihatecooks

03/12/2012

Overall
BEWARE! Misdiagnosed my daugh...

BEWARE! Misdiagnosed my daughter 4 times....once, almost leading to her death! THANK GOD FOR DELL CHILDREN'S HOSPITAL IN AUSTIN! My daughter would have gone into dialysis within 12 months had it not been for them. TAKE THE EXTRA 45 MINUTES AND DRIVE TO CHILDREN'S IN PLANO! COOKS IS TERRIBLE!!!!!!!!!!!!!!!

corbinmom18

02/21/2012

Overall
one word amazing!!

when i found out i was pregante with my son corbin my doctor here told me he might have a heart problem..i came down to fort worth to see and he did. He has hypoplastic left heart and i met Dr. Roten.She made me feel really comfortable and ok about his issue. so through my whole pregnancy i would travel down there and when i had him Dr. Tam was his surgien and he did an amazing job. My son is 15 months old and is doing amazing..so thank you cooks staff for making me feel safe and cared for everytime we come for check ups..

rhynox2

12/13/2011

Overall
if you're ever referred to the...

if you're ever referred to the C.A.R.E. team run for the hills they are trying to make a name for themselves as child abuse experts. they will say your childs injuries are 100% child abuse and call CPS who will not listen to you. they say they have to listen to Dr. if you have proof that injuries can happen other ways the female Dr. will tell you the 100-200 Dr.s who wrote reports are all wrong because she is a child abuse expert. she should have her medical license revoked she is a rude B word. and it's not because your black because she is too, it's because you use medicaid or some other low income insurance. oh by the way C.A.R.E. has nothing to do with caring it stands for Child Abuse Response and Evaluation they should be shut down. check the Dr.s rankings it's pretty easy to find they are all at the very bottom. i hate uneducated, educated people.

wellhello

10/18/2011

Overall
AWESOME PEDIATRIC HOSPITAL! S...

AWESOME PEDIATRIC HOSPITAL!

Staff and Physicians are always very professional, knowledgeable, and caring. They always take as much time as needed to understand the patient and for that i am grateful! This hospitals always my first choice for the care of my children.

jeremymoody

03/26/2011

Overall
Great place for your children!!!

My son was born here with the assistance of the midwives, and we have been back for several emergency room visits (new mother), and even for a surgery. Everyone that we have come in contact with from this hospital has been outstanding. Well, i do wish that my son's infectious disease doctor was more polite, but other than that, everyone has been great. It really sucks that such a great hospital is right in the center of such a crap hole. White trash and ghetto alert, if you have more than two brain cells and a vocabulary that consists of more than ten words, you will be a bit put off by your fellow hospital goers. Not saying that i am better than someone, but the things you hear people say while sitting in a waiting area would astound you! That aside, this is the best hospital for children. Also, the reviews for the number going to a fax machine must be out dated. I have that same number in my phone and call when needed, i have never gotten a fax tone.

ragedmom

07/30/2010

Overall
Disrespectful Staff and some racisim.

I would not recommend Cook Children's Hospital because it doesn't support or cater to the support of the family, as a whole if you are any other race then white.

I have never ever been spoken to in such a disrespectful manner in my life with some of the staff that is not even my childs physician. Some of the staff members love to throw their years of experience and who they are in this hospital but, yet their attitude stinks.

The physicians are great but the nursing staff needs communication training.

Overall, during our experience there, we were left with the feeling of being helpless and undermined as the foundational care of our own child - and we will do anything in the future, even if it means driving to another city, to take our child to a different hospital.

racewoman8

05/08/2010

Overall
Good Ole Boy Employment

Many minorities have applied for positions within the CCHSIT department and have been denied because of our race. We are all documenting our experiences with portable cameras and voice recorders. We have joined together to exploit hiring decision in Texas and how it is so undiversified in certain areas of the good ole state. We have all communicated with the likes of HR reps and have confirmed with him that minorities are not welcomed in their systems. Stay tuned and look out for our blogs online.

mlkcrate53

07/08/2009

Overall
Cook Childrens Hospital

Exceptional care of my grandson. Doctors and Nurses were very through in treatment as a person not just a case to work on. They care about you!