- (682) 478-5406
Serving the Fort Worth area.
More Info
- Payment method
- no credit cards
- Neighborhood
- Brookside Acres
- Other Link
Reviews
12/09/2015
Yesterday David Perkins and one of his crews cut trees down, trimmed dead limbs, removed the stumps and hauled off all of the debris. His honesty and quality work are very much appreciated. If you have tree work David is the guy to call. He has been awarded the Angies List "Super Service Award" two years running.
11/12/2013
The transaction had a rocky start. I called in response to an ad on craigslist that advertised half a cord of firewood stacked and delivered "TODAY" I called to set an appointment for the following day and was told that the earliest I could have it delivered was Sunday between 5 and 6 PM. I said that was fine and I would make the necessary arrangements. At 5:54 PM I was called by David with At Your Request and informed that they would not be able to get out that day.
Fine, I can understand that things come up. So I rescheduled with him the next Monday between noon and 1 pm.
1 pm came and went without so much as a call from the company. At 2:45 pm I called to confirm that they were planning on delivering at some point during the day. Elizabeth with At your Request answered the phone and claimed that she "had been meaning to call me all day". Elizabeth informed me that David was having issue with the trailer lights and was going to get them fixed. She told me she was going to call me back when David returned. At 3:42 pm I called again to find out when to expect the delivery. Elizabeth told me that David would be out there between 5 and 6 pm. David was supposed to call me when he was leaving because I wasn't able to wait around aimlessly any longer.
At 5:50 pm I called the number that David had used on Sunday to see if he was still coming. When he picked up he stated he was just finishing loading up and was going to head my way shortly. When I expressed concern about if he was going to make it to my home before I needed to be elsewhere he became very irate. He accused me of "trying to start something" then hung up on me. I called him back a few minutes later and he had calmed slightly. I made sure he still planned to make the delivery and he confirmed. He stated it was going to take him about 20 minutes to get to my home, then a bit more time to unload. I said that was fine and I would make the time frame work.
When David showed up at my home the first thing he said after introducing himself was "Sorry for being an a**hole" I kind of shrugged it off because it was a factual statement. At that point all I wanted was for him to deliver the wood. They began stacking the wood in the place I asked them to and did so uneventfully. When he "finished" I paid him. I wish I had looked at the stack of firewood closer because I did not get a full half cord. A cord being loosely stacked wood measuring 4' x 4'x 8', a half cord being 2' x 4' x 8'. What I got was about 2' x 3.5' x 7'. I also noticed that one of the wheel barrows that they were using had broken through my sprinkler box lid leaving a large hole that someone (or my older dog) could hurt themselves badly as a result of.
After I saw the lid the the sprinkler box I walked back out front to bring it to David's attention. When confronted David and the other employee claimed to have no knowledge of it. I know that to be a lie because was outside when it happened and heard the lid break and a bit of wood fall out. I then herd them struggling to remove the tire of the wheel barrow and pick up the wood that fell.
David then accused me of coming out front to confront him with only the intention of starting something (I assume he meant a fight) I told him "all I am saying is it would have been nice if someone had said something" He continued to verbally assault me while tying up his trailer. He made the statement to not call him again because he wouldn't come back to this address. To be honest that is fine with me. I had enough of the verbal onslaught and went inside my home.
Cliff Notes: Called At Your Request and made an appointment. They called and rescheduled after the first appointment time passed. Rescheduled. They were a no call no show. I called again and made one last appointment. No call no show again. I called 10 minutes before the window was over and was spoken to very rudely. They finely made it out and damaged my property, then verbally assaulted me.
Details
Phone: (817) 500-7107
Address: 500 Byron St Apt B, Fort Worth, TX 76114
Website: http://www.treeservice817.com
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