Not professional communication. Not trustful.Be aware as they made us loosing earnest money after telling us okay!
Horrible customer service. I had direct deposit with them, and had to post a paper check, and they held it for 10 days ! would not even compromise at all. then the supervisor had a smartmouth. I switched banks and took my money elsewhere.
We really enjoy our relationship with the good folks at this neighborhood bank. They always are friendly and make you feel special. Just got a car loan with them, with excellent credit terms.
I have banked here for over 3 years. It's convent and I have saftey deposit box here. I regret it every day. If I have to do anything with the customer service people. I have to ask for the manager. Their incomptant.from reordering debit card to telling me what I'm doing wrong to use bill pay. One day he gets into my personal account shows me as he's fixing my problem. To no mam we can not get into your account it's against Co policy. I can't use any of my bill pay. Says default isn't valid. Will be changing banks Monday
Don't do business this the fraudulent credit union. They will place forced insurance on your vehicle after you have supplied them with your correct AND up to date insurance. I have been trying for 5 months to get this fixed. Next stop is my attorney's off Wednesday morning.
Deposit cash January 31st 2016 store was closing no less then 5min I checked my account found that the clerk reversed my deposit from my account so before you leave this branch please check your account to make sure that they do not reverse your cash or your deposit. will update once I see y my cash deposit was reversed from my account store is closed I don't know her reason why she remove my deposit Aguilar clerks was and a rush and in rude
If your looking for Superior Service and a Bank that cares then the Chase Bank on Bryant Irvin rd is the bank for you. Not only did they take the time to understand my financial needs (and I had many) but they also got to know me and my family. They are what is called a CPC Branch so they have the ability to help with Mortgage, Investments, and Business accounts. They also have the ability to help with more sophisticated financial needs like mine ...I needed help with a large sum of money I was about to recieve from a family member. I finally feel like I have a financial partner who I can count on. I would encourage any one to go and check the wonderful staff out for themselves.
I wanted to take a moment to say thank you for all your help with the refinance of my home. You took a great deal of time to ensure that I was well aware of where things were in the process of the loan, provide education, and to answer any and all of my questions (even a few I previously had not thought of!!). We ran into a few roadblocks however you went above and beyond to help get these resolved and to make things convenient for me. Your professionalism and commitment to your customers certainly shines through. I again I appreciate the service you provided to me and making this experience a positive one!
Mike, it was a pleasure working with you and your team at Foundation Financial Group. I thank you for the quick loan process.
It is with the greatest of pleasure I give to "Foundation Financial Service" an A+ for the great service they gave to me to acquire a refinanced low interest loan. Their staff was awesome; The most awesome of all was Eric Hough, loan officer. Eric was diligent, patient and very caring. He worked hard long hours to accomplish my refinancing. Thank you Eric, will miss the chats we had during this process. Ask for Eric Hough for your financial needs, you will not be disappointed.