I've been coming to this salon for a couple of years now and while I can agree that sometimes they aren't the friendliest, I've always received good service. I'm usually greeted when I walk in and after I sign-in I've never had to wait more than a few minutes before I'm directed to a chair. I have had both pedi's and mani's performed, some were done at the same time while at other times, when it's not so busy, they'll do them separately. I've always been pleased with the work performed and I'm usually in and out in a reasonable amount of time based on the service I'm having done. I can only recall one time where they were really busy and my pedi/mani went long but that's a rare occurrence. I don't ever make an appt as I prefer to just walk in and they have always been able to accommodate me. I have gone to other salons during the time I've been going here, mostly because of convenience reasons and I was greeted by those salons in the same kind of coolness...not rude, but just a perfunctory "hello, how can I help you". I don't mean this in a racially negative way toward the Asian community but I wonder if it's a cultural thing. The one thing that bugs me about many of the nail salons these days is that the employees hold conversations in their native language in front of their patrons. I do find that rude behavior, not by just this salon, but by all of them. They have recently updated their chairs and some of their equipment, as well as a new coat of paint and it really has freshened up the place. Prices for their services are reasonable and they have various choices to choose from to fit your budget. If you're looking for a spa experience, go to a spa. Your local nail salon, and I've gone to many others in and around the same area as VIP Nails are not spas, but they do provide a bit of pampering for the price.
Diva Hair Designs is a wonderful place to go and get your your hair done. I went in because my hair was damaged by another Stylist and now my hair is healthy and growing again. I would really refer anyone to go there. The staff is very professional and friendly, and always make me feel at home.
Excellent atmosphere!!! Stylist do an excellent job... They work with me on what I want... They give me very good ideas if I ask... I get out looking beautiful every visit!!! Guys thank you! You are the best of the best...
I went to this nail spa last Friday purchasing a pedicure and a full set of gel nails. Lee did my nails while another young lady did my pedicure. When Lee finished my nails they were misshapen, different lengths and random widths. She let clue and paint all over my fingers. The young lady that completed my pedicure cut my toe nails too short, chipped my large toe nail and did not refile it and did the worst pain job I have ever had. I had my daughter's eyebrows done while I was being serviced stressing that she is allergic to wax so to please clean them up by threading them and not making them thin at all. When my daughter returned I almost came unglued, the lady used WAX on my daughter, they were hella thin and two different shapes all together. I had to leave or someone was going to answer for that nightmare of an experience. I left and then called and spoke with Tony(who says he's the manager) he asked me to return so that he could see the trashy jobs.
The last couple of times I've gone to get my nails done, they weren't done correctly and the Gel polish began to peel within a week. I called and spoke to Nicki who assured me both times that they would take care of it. On both occasions I diligently went back in to have them redone correctly only to have them charge me again. This last time I told her that I would not be returning if they insisted in charging me for something they should fix free of charge and that they would be losing a good customer. She said the owners told her to charge me because the Gel goes bad after a few days. Really? I've been getting Gels for 4 years and they normally last about 3 weeks. I will not be returning to their salon again. The new owners don't seem concerned about losing a good customer. I'm reallydisappointed in the unprofessional manner in which this was handled.
I've been in Texas for 5yrs now and in search of a great nail tech. Eagle Nails&Spa is it! This is my new fav place ☆ Everytime has been a wonderful experience. THE OWNER IS BACK AND BETTER THEN EVER! I'm not sure who was in here when that bad review occurred but i assure you it wasn't Kristy or her dynamic partner Amy! Kristy the owner has been out of the shop for a year with cancer and boy is she BRAVE! Their passion speaks through the great nail care and welcoming staff and shop well make you feel like you've been going to wrong nail shop this whole time! Totally recommended, you wont regret the experience! So if your new to Texas or the DFW area.. Stop by! You'll feel the peaceful environment and know your in good hands with these professionals! HA! MY NAILS ARE GORGEOUS ♡
This salon is un-usual, because they are not in such a rush to get you in and get you out.(unless of course that is what you are looking for) They personalize your experience, based on your needs. I have been getting my pedicures from there for years. With the big scare a few years ago, when people were getting infections, I was so pleased when I saw how they sterilize their spa tubs and instruments. For me, its about the service and atmosphere. The facial, foot and hand massages are some of the best I have ever had at a nail salon. I have ugly big toes due to surgery, so I always get sculpted nails on! They look amazing! Nancy you rock, thank you for all you do. I will see you soon! God Bless! Johnny and Kim will take care of you too!
After reading these review online and on their facebook, I decided to visit this nail salon. the lady in the front desk smile and warm welcome me to her salon. They have clean and well decorated nail salon with many polish color to choose. I was very surprised with the offer from this nail salon. Over 10 pedi and 8 mani offer. I decide to go with coconut pedi. The pedi tub has a plastic liner for sanitation. I have to tell you I did enjoy the pedi very much. It took over an hour for coconut pedi with hot stone and paraffin wrap. This place will be my favorite nail stop from now on. I will stop by again next week for my gel nails with 20% off. Definitely recommend this nail salon to my friends.
I don't think the lady who was doing my nails was really paying attention. She made me bleed on more than one nail! Before the it was over with she managed to break skin of 4 fingers! My hands were so sore the next few days. Also, she didn't clean up around where the cuticle was so the acryllic is all uneven and by the next morning air was getting underneath the acryllic part making them look like crap. They are sticking on for a long time but I wish they would fall off cause the edges that are uneven are catching on everything! I was just so excited to get my nails done one more time before starting nursing school and now I am just disappointed that I wasted the money.
I've been going here for a few years now, and noticed that they recently changed owners and do see a drastic improvement in customer service as well as the service i get from the technicians. They have very affordable prices and the place is huge! i have only gotten manicures/pedicures and sometimes gel nails, but have not tried their other services like massage and facials. If you go here, try their Signature pedicure, it feels great! I would have given 5 stars if they took american express, the credit cards they accept is visa/mastercard/discover.
Been going here to nail pro now for 5 years , great service treat you like family. Always do good job pedi and nails . Try them out!! Really friendly staff all of them.. Been in there and some customers not nice .. Really customers !!! If you don't like the color that they put on your nail let them know after one nail is done .. Don't wait till all nails are done to complain. That's not right!! Just wasted your time and the tech's time.. Be respectful, and think about how you would want someone to treat you if you were doing someone's nails..
I found the spa to be very elegantly furnished with a friendly staff that aims to please. They have many services to choose from ranging from a manicure to a full body massage. The owners really make a point to insist on the highest quality in customer service. My first time experience was with their exotic tea pedicure and I can't wait to go back and try their offerrings of unique facials and massages. If you are looking for a neighborhood nail salon with an upscale twist, Hollywood Nails & Spa is right for you!