False advertising at it's finest. They had an ad online for a Kawasaki Z125 listed at $2997, no mention of the already upgraded procircuit exhaust being an additional upcharge to the listed price. After spending an hour driving to their Fort Worth location with the full intension of picking it up, a salesman named Toni happily had his manager crunch the TTL numbers and try to help us out. His manager added on an additional $450 because it had the upgraded exhaust (again, already added on and NO mention of the additional charge in the ad). The manager refused to honor the advertised price - which had the exhaust included in the description. Had the ad mentioned there would have been an additional charge to the price listed, I would have been expecting it. It's pretty low for such a well known company to try to pull a fast one like that. I've always had respect for the brand, but clearly they have let the ball drop with the management at this establishment. Toni completely emphasized with the situation and tried to remedy it as best as he could, but at the end of the day his hands were brutally tied by management. This was a waste of my valuable time and this experience has severely tarnished our relationship with Freedom Power Sports in Fort Worth. Do yourself a favor and take your business to a company that actually values integrity.
3101 W Loop 820 SFort Worth, TX 76116
" EXCELLENT " Customer service , very friendly, knowledgeable in every area. Parts / sales. Thank - you ... Your store has won our business for life !!! :) Being a woman asking question you were very helpful and did not treat me any different as with very many other Honda dealers in …
3020 Alta Mere DrFort Worth, TX 76116
Dealt with Cory and Leo. These guys are A-OK in my book. My story is complicated, but in a nutshell, I bought a bike that had major unforeseeable motor problems. They took the bike back, gave me my choice of any bike they had, and gave me a nice partial refund for my troubles. How can you beat t…
3101 W Loop 820 SFort Worth, TX 76116
Carlos in sales was great to work with-no pressure, able to answer questions. Jo in parts spent the time to make sure I got the correct fitting helmet. Service/make ready went over important items on the bike when I picked it up. The dealership is well organized with a large inventory of bikes a…
8124 West FwyFort Worth, TX 76108
well my story starts in june i took in my arctic cat trv 400 because idel won't work , 2 months later its still there,no one has a clue how to fix it, i had to pick it up,now during the time it was there they never call me,they don't get messages i left,and when i pick it up the carberator cove…
3152 Major St Ste 200Fort Worth, TX 76112
Exhausted by the financial mugging & raping of big dealerships I sought an alternative and found Monkeywrench. Frank is a fair and honest mechanic who knows his trade-a refreshing change! He has earned my future business. If my opinion changes I will let know.
23. Cycle Werkz
8855 West Fwy Ste 204Fort Worth, TX 76116
Scott by far is the most knowledgeable motorcycle technician I have ever known, they fix it right the first time ! The prices on their labor are more than fair, lower than anyone else that I have used, have never had a issue with any of their service. David is the best Service Manager that I ha…
4525 E Belknap StHaltom City, TX 76117
Lightning cycles and the owner Troy are super great in the business. Troy is very experienced in both new and old bikes,and custom builds. I highly recommend him for any bike problems, builds,maintenance, or any repairs. He's fast and good. Very reasonable on prices and would highly recommend us…
2923 Edith LnHaltom City, TX 76117
Bought some D and D performance slip on exhausts. Bought them from Lloydz, when I got them I noticed they were 4 inches shorter that the OEM pipes. So they look silly and dump all the heat rand exhaust right under the bags. I did look all over the web for specs and details , simply length dimens…
29. SLAB Cycles
1315 Colony CtHaltom City, TX 76117
Ordered a custom springer and wheel from these guys and after waiting 2 months for them to arrive they came damaged. The wheel I got was filthy and had a huge gouge in the lip which could not be repaired because it is chrome and the whole wheel would have to be re-chromed. Their answer was for m…
well my story starts in june i took in my arctic cat trv 400 because idel won't work , 2 months later its still there,no one has a clue how to fix it, i had to pick it up,now during the time it was there they never call me,they don't get messages i left,and when i pick it up the carberator cover is missing and gas gauge dosent work,,so i take it back they find carb cover and the gas gauge now works because they put some gas in it ,,i didn't know they emptied a full tank,,so manager said they would refund my 85 bucks for the screwups,,,after 2 weeks of not getting it i called and they said the comptroller is out and waiting for her to get back ?? well i guess she went to africa or she never came back,,still no refund,,,i also found lots of water on my 4 wheeler because they left it outside in the rain,,,if you take anything here to get fixed ,,take a claw hammer and hit yourself in the head cause you are stupid,,,
Dealt with Cory and Leo. These guys are A-OK in my book. My story is complicated, but in a nutshell, I bought a bike that had major unforeseeable motor problems. They took the bike back, gave me my choice of any bike they had, and gave me a nice partial refund for my troubles. How can you beat that? you can't.I was totally expecting guff, static, and a ton of BS. NONE repeat NONE of that happened. They were pleasant and professional folks.Rusty D.
Been waiting on my tag and title from my purchase on 7/7/15. Written at least four emails. Very poor service and no explanation on why it's taking so long.
When I went to buy a bike from them I was treated very well by Steven, traded my bike for one of theirs plus put down cash for difference. I had problems with the bike and brought it back the next day. These guys stayed late to ensure I got my bike back in a timely manner. The problem now lies with the fact that I gave them my bike along with its title over three months ago and still have not received my plates or title for the new bike. I have called several times, been told that it would be 6-8 weeks, then told, "it's sitting at the tax office and we just have to go pick it up", to then hearing today that, "this isn't my department but I left a message on so and so's desk to get back to you as soon as possible. I just want someone to take responsibility and be honest with me and tell me where the hell my plates and title are at.
Rick RadfordWhat a waste of an hour and a half. Not one person spoke to me and I came in to purchase the 02 Yamaha Warrior today and there was only one customer in the building. "Bateman" guessing is the sales manager came out of his cube once, to slowly walk by me and made no contact went in the back. He came back out...still no contact and went back in his hole. Thanks for the no greeting and not even speaking to me. Won't be back, and don't waste your time. Take your money elsewhere!!
I have been dealing with ultimate motors for quite some time and my expirience wasnt all that great but now they have a new owner. Wow what a difference! If you had a bad expirience before please gve Corey a try.
I love my new bike from Ultimate Motors! Very impressed with the quality of bikes especially being that that are all under 5k. Highly recommend!
The crew there are a joke they don't need to be in the motorcycle business they don't have a clue you can tell when they talk to you they try to. Make you beloved that someone left the key on why the battery is down they get the junk from the Auction. The don't even check it before theysell it the salesman and owner are dummer than a box of rocksthey don't have a clue I guess anybody with money can get in the motorcycle business they are libale to get someone killed selling there put together junk nobody else wants that's why try are in auction. Don't buy there junk