I had a new trigger put on a Colt Government .380 a long time ago. The job was so done so poorly I never gave them any more business. I am checking today to see if they are still in business and am surprised to see they are not gone. One star is a low as I can rate them and it is too much. When I complained about them beating up my frame and devaluing my gun just to switch out the trigger, they were rude and offered no compensation. Never have your firearms worked on here! Never waste your money here!
Nice location. More of a slower pace at the counter, some younger associates could be nosey and confrontational.Overall. You get served when you ask. They do allow you the class room for weapon cleaning or first timer safety breifing.No holster drills allowed unless you want to rent the whole range.
Disorganized gun snobs. Act as if they're doing you a favor letting you in their store. Wake up Elk Castle, your reputation is catching up with you.
I advise my friends if they need a gunsmith to go elsewhere, otherwise, Elk Castle is fine for shooting practice. I dropped my gun off 3 weeks ago and was told it would be 4-6 wks to repair. No parts to order, just smoothing the feed ramp. I called to check on the repairs and now I'm told it will be 6-8 wks longer! And on top of that he tells me that he told me that when I dropped it off! He did not or I wouldn't have left it there because I need it for my CHL class. Not, 3 weeks later I am picking it up to take somewhere else & after wasting 3 weeks I hope I can find another place! I will not advise my friends to use Elk Castle, I cannot find integrity in their word.
Customer Opinion:Best location for full range of novice and collector firearms.