Usually very busy especially in the afternoon. Insufficient staffing. There could be 10 people in line and no addt'l staff comes to help. Other offices I have gone to seem to be concerned about their customers, this one does not. Several employees will BS with a customer when there are people waiting. I always told my employees there is a time to work and a time to chat. With people in line do not chat. I just had 7 pcs of mail delivered to a nieghbor ! Careless and inefficient. I go elsewhere if at all possible.
In the past week my business has gotten 2 letters returned to me addressed to my tenants at different addresses in the 46806 zip code. Mail has been sent to these addresses many times in the past with no problems. The first was addressed to Holton. In all fairness, Holton Ave. is the completely correct street name, but since there are no other Holton anythings in the city of Fort Wayne and it should have gone through as it has in the past. The second was addressed to Weisser Park, and the only thing I could see was that the word Park was correctly abbreviated as Pk. Really?!?!?!? I've wasted 2 stamps this week to nonsense. If this continues, you should add it to the list of why the USPS is losing money. Crappy service doesn't encourage me to use your services again. Take those yellow stickers away from the idiot doing this!