It isn't a BAD car lot. They just need to have better communication with in their sales men.. I traded in my car for another car.. when i came back to do that paper work on the other car they sold it AFTER HOURS. Also they then found me a new car *very grateful for this* but on the way home the day after signing the paper work *i had to go to work so i just picked it up the next morning* we noticed the transmission was slipping! so i had my dad call (becuz car lots tend to pull one over on females) he spoke to the owner (fred grote himself) and fred told him to bring the car back on monday. we did. we were told if the car had a tranny problem the paper work would be ripped up. needless to say the car had a tranny problem.. and their fixing it (again very greatful of bcuz i love the car) I got a 99 monte carlo with low miles. They gave me a PT Cruiser for a loaner car so i would have something to drive while they fix mine. Im glad the owner is one to work with you.
We couldn't be happier with our experience with Best Deal Auto. Travis was extremely knowledgeable, friendly and efficient. We did not come pre-approved and the financing process was quick and simple, with the same rates and terms we were expecting. We got a great vehicle for a good price and we are thrilled with both the car and the way we were treated. They were fair on trade-in value and upfront about all the costs and optional add-ons associated with our new vehicle; taking time to explain each one to us and let us make our own decisions. We were pleased to have been offered a very comprehensive 3 year service plan in addition to the vehicle and purchased it. We highly recommend this dealership and have already started telling our friends and family about it!
You guys act like you have never bought a used car. You want the car so you buy it. You can take the car to a mechanic... Did you not realize that? Did you also realize almost every car that you buy comes from an auction. And plus you signed a contract knowing it said as is no warranty. It's all your faults not theirs for buying the car. You had every right to have it checked out and also leave the business. You guys crack me up who dog on this place. They didn't force you by gunpoint to buy from them. It's clearly your fault if your car started having problems. Well not your fault the cars fault. But anyway stop blaming other people for your stupid mistakes. Thanks.
I just purchased two vehicles from Grote Automotive and i must say it was the best buying experience i have had in a long time in the auto industry.. everyone was professional and helpful as well as knowledgeable about their products financing options available and warranty products i could add for piece of mind .. The whole process was very easy and rewarding ...The owner Fred Grote even took the time to come out and thank me for my purchase ..That meant alot to me .. so thank you all at Grote Automotive... ANd A BIG THANK YOU TO THEO : ) and JEFF K for all your help going to GROTE AUTOMOTIVE was THE SMART CHOICE ... )
This place is amazing!! Provided me with excellent customer service and great patience in helping me put my Family into the right car to meet our automotive needs! Would definitely do business here again! The Sales Manager Brian Brothers who assisted me was very knowledgeable and just a great guy overall throughout the process. Would have no problem referring any friends or Family to this Dealership! Thanks again guys! Your truly for the people!!
Amar, Chip, and Image Cars, Inc. have taught me that all car dealerships are not the same. These gentlemen are respectable businessmen who have impressed me with their integrity and willingness to go above and beyond to have satisfied customers. I am pleased to be able to share this review with anyone who reads it. And my appreciation for the honorable way they run their business. They set the standard for what a dealership should be.
In the last 5 mons ive gone to over 10 carlots just to see what my options were and seeing where i could get the best deal. I came here and it was a piece of cake. Everyone was real friendly and helped right away. This is also the 3rd vehicle my family has bought off of them and all proved very reliable. Thanks so much for relieving my stress and helping me in my time of need.
I purchased a 2006 Ford Explorer had some problems with heater hoses went and talke to the owner and he did not hesitate to cut me a check for the parts as they were a dealer only part 525 dollars worth I will be buying all my vehicles here from now on staff is very friendly and eager to help in anyway they can Thanks again for great service The Davidson family
We bought a Hyundai Sonata off of them over the weekend. Our sales rep. Damian was very helpful. He made sure that we got everything that we needed. We were able to get financing @ a very low rate. He made the process seamless. I'll most defiantly be back in the future and will let anyone know this is a good place to do business.
image cars made my day. after shopping for a car for almost two weeks a friend told me to call image cars ,and i am very glad that i did. i bought a great quality car for the price i was hoping to spend . i will buy my next auto from image cars and i will recommend this dealer ship to all of my family and Friends.