Horrible. FWCS transportation is well known as a joke. They have incorrect phone numbers on their website, extensions that lead nowhere, and inexcusable hold times. This is probably all intentional to avoid having to actually do their jobs. When you do connect with someone, they are often rude, condescending, or act ignorant of the issue you’re calling about. It’s a shame that an otherwise excellent school district has such an embarrassingly bad department that parents have to deal with.
I just spoke with Jaydah @ FWCS Transportation office..... Let me just say she rocks!!! I was trying to find a way to get my daughter to and from school without any issues and she created a new bus stop. She even gets to stay on the same bus!!!! Thank you Jaydah for all your help, and remember if your in need of a boost in spirit just let me know, I'm your gal!!!! :)