What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Larry is responsive, honest, communicates well and is reasonably priced.He did some finish painting on the exterior of our home (as well as power washing it first) and did a fantastic job. I would not hesitate to recommend him and will definitely hire him again when we do some interior painting.
Best Painters in town! They have completed four projects for me and each time they have gone above and beyond my expectations. They are skilled, precise, professional, caring, and considerate. I will never go with anyone else.
RUN THIS PLACE IS HORRIBLE !!!!!!!Painted my truck the paint started chipping I beg you not to go here than he painted over it
*Warning This Guy Is A CROOK!*We took our truck in because water got into our gas tank. He drained the water and cleaned the fuel injectors (without informing us or getting the go ahead from us) and charged us $830. The next time it rained we got water in our gas tank again, took it back to him and this time he said well the fuel injectors must need to be replaced so he replaced all of them and drained the tank and drove our truck 40 miles (why? I’m not sure). Charged us $1000!!! The next time it rained we got gas in the tank again! We took it back to him told he that he needs to figure it out and fix it for us free of charge. He just scratched his head and said; maybe someone is putting water in your fuel tank (Really? Every time it rains? Com’on!). After he drained and gave us an unauthorized oil change and told us he couldn’t figure it out he charged us $185 and wouldn’t give us our keys until we paid. We paid him over $2000 (not to mention 3 towing fees) and the issue still had not been fixed. We then took it over to a friend of my dad’s that tinker’s on cars (not a licensed mechanic) his first thought was to take the bed of the truck off and see if there were any rust spots on the fuel tank where water could be getting in. Lo and behold when they did that they found it and were able to fix it. Why on earth couldn’t this guy do that? His best thought was, someone was putting water in our gas tank. I would never, ever take another vehicle back to this guy. He obviously does not know what he is doing. WORST MECHANIC EVER!
I just called us and how much would it cost just to hook up wiring for a plow to my truck and they want to charge me $500 that is totally ridiculous price and the guy obviously don't want even do it
Very best work at better price than any one else in fort Wayne. Also your car is done on time, I have took my cars there several times with no issues.
I have a beautiful white VW beetle convertible that I ran into the garage, They had the best price, was fine 2 days earlier than promised, and looks great again.Victoria
Do not Stand by their Warranty. I am not sure if they have changed management or what but our second experience with them has been a nightmare. First experience was fine and the gentleman we worked with was very friendly and helpful. A tree fell on our car and they were the first place we thought of. The repair process was fine, but several weeks later there was bubbling on one of the spots we had repaired. At first they were like no problem let me get approval. 4 weeks later no call or anything and we finally got a hold of them only to find out the guy we were dealing with left the company. Again they said no problem let take a second set of pictures. 3 more weeks go by and we have to keep calling to find out where it stands. Finally they say that the issue is from the Ford Factory paint. I have seen rust buckets fixed and returned to a perfect shine. Surely if they fix a dime size dent, they would have fixed any issues they saw to ensure that the new paint would adhere and not bubble. Then they changed gears and said maybe it was the paint they used. So we had to make a 30 minute drive each way for a 3rd time so the paint rep could test it. Obviously it was not his issue because now they are back to blaming the Ford Factory paint. Their solution is for us to make a 4th trip so they can grind it down to see if it was there issue or not. If after they grind it down leaving bare metal they determine that it was not there issue then I can pay them to fix it right. Seriously?? It is sad that a dime size dent that would probably cost them less than $100 is ending up costing them and me much more.
I went to Kruse Automotive because my car completely shut down and I was stranded. While working in my car they never called me and told me what they had found wrong, asked me about the parts they were purchasing and when I called for an update, Jim (the owner) acted as though I was irritating and hung up on me. I'm sorry... You have my car and I want to know what is going on and what you are doing. After two days, he calls and says it is fixed. $276 he charged. I open my car door and on the driver's side floor is my crushed sunglasses. So, they fell and instead of picking them, you stepped on them. Awesome!!! I get five miles down the road and what happens... My car did it again! I will never, ever deal with them again!!! They are rude, there was no communication at all, and they obviously have complete disregard for personal property. Unfortunately, this was a $276 lesson. I will continue to use Patriot Tire from here on out. Thanks!!! That is what I get for trying to save a buck. I will be filing a complaint with the BBB.
Best body shop in town. I will never go anywhere else.
Painting can be a significant undertaking, whether you're painting just one room or an entire home. While some people like to take on this project themselves, many choose to hire professionals to ensure the task is completed correctly.
Matte paint doesn't have a shiny quality when it dries, which many homeowners prefer for their interior walls. This is the most popular style of paint for homes. It covers up irregularities in the wall well but is also easily blemished.
Matte Enamel Paint
Matte enamel paint has all the positive qualities of matte paint but will last longer and isn't scuffed as easily.
Gloss paint will dry with a shine to it and is the second-most popular choice for interior wall paint. The shiny quality highlights imperfections in a surface, so people tend to stay away from it when painting wood.
Semi-gloss is also shiny but less so than gloss paint. It's more commonly used on trim than on walls.
Satin falls somewhere between gloss and matte in terms of shininess. It will highlight imperfections well, like gloss, but is easy to clean.
Eggshell is also between gloss and matte on the shininess scale, but it won't highlight imperfections quite as much as satin, semi-gloss, or gloss.
Exterior paints have similar choices for finishes as interior paints, but the pros and cons can be different for outdoor use.
Though gloss paint will make imperfections easily seen, it will also hold up to the elements the best. This paint is best suited for areas of a home or building that are frequently used, like door frames.
Semi-gloss paint is similarly long-lasting but isn't as shiny as gloss.
Satin paint is commonly used for siding but will display irregularities underneath if the siding isn't in good shape.
Flat paint is the best choice if painting over siding that has many dents, scrapes, or other imperfections.
If you're repainting a home that has been previously painted with oil-based paint, your best bet is to stick with this option. Water-based paint layered over old oil-based paint will peel easily.
Water-based paint, or latex paint, dries quickly and cleans up easily, making it the preferred paint for a home's exterior. It will also expand when warm and contract when cool, which means it will hold up in all types of weather.
When embarking on a project as big as painting your home, it's important to know ahead of time what kind of quality you can expect from the painters you hire. Don't settle for the first one you find or the cheapest option. Instead, do your homework to be sure that you hire a trustworthy professional who knows how to paint a house well.
The first thing you'll do when hiring a painter is request quotes from three or four in your area. If you reach out to too many, you'll wind up wasting time narrowing down your list; too few and you may not end up with the best quality or right price.
The typical price range for an interior paint job is between $400 and $4,120, with the average falling around $1,670, depending on the scope of the project and paint requests. It will typically cost around $380 to $790 to paint a typical 10-by-12 foot room.
The cost to paint a home's exterior is a little higher: between $730 and $5,600, with an average of $2,624. The typical home of between 500 and 1,500 square feet will generally cost between $1,000 and $3,000, but this will change depending on the number of stories and home location.
If a quote seems high, ask the contractor what is increasing the price point. Perhaps it's something that can be negotiated, or maybe this business is just overpricing their services. On the other hand, be skeptical of any price points that seem unfathomably low. There could be a reason their prices are below the industry norm - perhaps their quality standards are uncommonly low, too.
Once you have quotes, conduct an over-the-phone interview with your prospects. Some important questions to ask your painter include:
1. Do you have insurance?
It's never a good idea to hire a contractor whose business isn't properly insured. Ask both about comprehensive business liability insurance and workers' compensation, and don't be hesitant to ask for proof. If you are unsure of the validity of the insurance, you can also call the insurance company to double-check that it is an active policy.
2. Do you have a warranty?
Not offering a warranty is a red flag, and you may want to be cautious about hiring a company that doesn't provide one. If they have a warranty, ask how long it lasts, and what it covers. Additionally, you'll want to get the warranty in writing should you need to refer to it later.
3. Who, specifically, will be in my house, and can I trust them?
You always have a right to know who will be entering your home. If the person you are speaking with says he or she will not be personally supervising the project, ask who will be, what their role is, and how long they've been with the company.
Also, don't be afraid to ask if the painters are trustworthy people. Unfortunately, there are plenty of cases where a painter has stolen items from a home or caused damage to the house or injury to the homeowner. Subcontractors may not be as skilled as employees, and the contractor you're hiring may not have much experience working with them, making them more of a risk. Additionally, ask if the painters are employees or subcontractors, and what the screening or hiring process is like. If the company conducts background checks, that's a good sign.
4. What kind of training do your employees receive?
If the contractor makes a point to train new hires on safety techniques as well as quality standards on the job, you're probably in good hands.
5. What kind of paint will you use?
The quality of the paint will affect how good the walls look when the project is completed. If your contractor says they plan on using a paint you don't like, feel free to request an alternative.
6. How long have you been in business, and do you have references?
A well-established company will have more experience and likely more references for you to reach out to than a new company that's just getting off the ground. Be sure to ask for references so you can speak to former customers about their experience working with the painter. When speaking to these people, ask about:
7. How much wall prep is included in the price?
For a long-lasting paint job, a clean wall is crucial. Ask how they plan to clean your walls, if at all, before getting started. A high-quality company will thoroughly prepare a wall so that the paint will lay smoothly and last a long time.
8. Are you active in the community and are you involved in any trade organizations?
Community involvement shows the company:
Additionally, being active in trade organizations indicates it is likely up to date on the latest industry best practices and that the company is dedicated to its trade. Also, a Better Bureau Business membership demonstrates the company is stable, confident, and willing to let potential customers check them out before hiring them.
If the company you hire is involved in a trade organization, it shows they take pride in their work, and are dedicated to providing quality service. Some top trade organizations painters might be a part of include:
Painting and Decorating Contractors of America
PDCA connects painters and home decorators through local chapters and councils. The organization also provides webinars, educational videos, and podcasts so members can stay up to date on the latest best practices and news.
American Coatings Association
The ACA doesn't focus on best practices so much as it does on best products. The nonprofit is dedicated to research and development of high-quality paint products as well as sustainability issues.
Finishing Contractors Association
The FCA has members that are painters as well as professionals who focus on flooring, drywall, and other elements to home construction and renovation.
Better Business Bureau
The BBB isn't a painter-specific group but rather an organization that is dedicated to ensuring that consumers can access information about anyone they do business with. The BBB also rates companies based on a Standards of Trust scale, which goes from A+ to F. A company doesn't have to be a member to get a grade, and it's a good idea to check to see how your contractor is scored as well as its membership status.