Save yourself the time and do not go here. Dr.Nolan can only do so much with an unprofessional and unorganized staff. Unfortunately, until he is able to find and keep a reasonable staff, his reviews will continue to reflect and so will his success. I work in the medical field and am appalled by the way Dr. Nolan's staff speaks to his patients. I completely understand being sensitive to drug seekers and making informed and educated decisions regarding individual care. However, it is absolutely unacceptable to allow the non degreed reception staff and assistants treat the patients as liars and defendants on a stand. Customer service skills and integrity should definitely be considered in his future interviews. I would think it would be reasonable to clean house hire a new team that is capable of supporting Dr. Nolan's practice.
Drove an hr to see Dr Chao because my Dr retired when I got there I was told that my insurance would not pay for the visit for some reason and that I needed to pay $450 per visit to be a patient. I called my insurance and found out that I had met my out of pocket expenses for the year and they would pay 100% of the going rates for a pain specialist Dr Chao just wanted $450 more per visit than that amount. My last Dr billed my insurance every visit and every January we settled up for the prior year and it was never more than $250 for the year. Dr Chao is severely greedy and I'm sure making money faster than even she can spend it. I hope Karma bites her on the ass soon.
I came to see Dr.Chao.for pain mangement.okay fine but im on ssi an ssa.and drive some times two times a week..now i wouldnt mind.but i had kidney stones.bloked my right kidney.put stent in..so blood.and pain meds from luthern hosp.fort wayne.in she takes me off pain meds.cause my pee is dloody.now in at a 10..with pain.cant get any help oyt side her office..futs me off.im there to see her for pain.im in so bad of pain.dr.chao.take away.thought was suppost to help me..no i ended up in hosp.on iv.for days.sick and passing out with pain..so im looking for a new.and dr.with some feelings.not just a control freak