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        A family retreat with the comfort and safety of home. Live life better with a Master Spas hot tub or swim spa.

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        General Info
        At Master Spas, we never just sell you a hot tub and send you on your way. When you get a Master Spa, you're getting the full support of our nationwide network of hot tub dealers and contract service centers. Plus, our professional customer service representatives are only a toll-free phone number away, to answer all your questions. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 250,000 sq. ft. manufacturing facility, and a 5-acre distribution center, we are one of the largest portable spas, hot tubs, and swim spa manufacturers in the country. Our management team has over 80 years of spa manufacturing success, and one of the strongest track records in the industry.
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        BBB Rating
        A+
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        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Filters, Swim Spas, Indoor Hot Tubs, Chemicals.
        Brands
        Clarity Spas, Getaway Hot Tubs, H2X Fitness Swim Spas, Healthy Living Hot Tubs, Michael Phelps Legend Series Hot Tubs, Michael Phelps Signature Swim Spas, Twilight Series Hot Tubs
        Payment method
        visa, mastercard
        Other Link

        http://www.masterspas.com

        Social Links
        Categories
        Spas & Hot Tubs, Sauna Equipment & Supplies

        Reviews

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        anonymous

        04/02/2015

        Provided by Superpages
        Overall

        What a huge mistake we made in purchasing this spa !! Between the 'pass the buck' referral system this company has between the manufacturing plant, the dealers and the so called 'service' companies - especially referring to MEDFORD, OREGON facility. After paying $5500.00 for the spa, at an Oregon Roadshow, we needed customer service to adjust and re-program the mother board in our NEW spa - - - only to find out that we would have to PAY almost $200.00 for the service call (according to RHONDA) from Medford, Oregon. It's in the warranty information she stated. Check out ALL of the warranty information and read the fine print . . because MASTER SPA, has fine-tuned all of the deceptive and confusing wording to make sure they are going to get the consumer (purchaser) at each and every angle. This is TRULY the biggest mistake we have made . I am forwarding a complaint to the Better Business Bureau in INDIANA, MISSOURI and Oregon as well as any and all Consumer Advocates People..

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        Details

        Phone: (260) 279-2087

        Address: 6927 Lincoln Pkwy, Fort Wayne, IN 46804

        Website: http://www.masterspas.com