725 W Coliseum Blvd, Fort Wayne, IN 46808
Phone: (260) 373-1221
Primary Phone: (260) 373-1221
Fax: (260) 373-1221
TollFree: (800) 654-4173
TollFree: (877) 826-8782
Hertz Rent A Car
The Hertz Corporation
Specialties: Pleasure, Leisure, Luxury, Minivans
DON'T EVER USE HERTZ TO RENT A CAR!!!!!!!!! The guy was extremely rude to us and refused to give us his name so we could let the manager know about it and almost refused to rent us the car saying, "I don't even want to help you guys"!!!!! I reported it to the insurance company so they don't use this company in the future and will be contacting management so they can find out who was working at the time! I also noticed there is no star rating option on their facebook page where people can give low ratings and negative feedback.
We originally had a reservation with Avis but they didn't have a mid size car for us and didn't offer any other options. They were $50 cheaper than Hertz whom we've rented from in the past. Our next stop was at the Hertz Rental Car. We paid for the rental car for our 10 day Florida Vacation and picked the car up at the airport. The car was not the Nissan Sentra that we had paid to rent but a Chevy Cruze. We drove the Cruze home and found it to be uncomfortable. We were told by the airport Hertz that we could exchange the car on our trip for a different one. After looking over the Hertz website, we decided it would be too much of a hassle so we called the Hertz location on Coliseum Blvd. Justin, the manager, told us they just had a Nissan Sentra turned in and we quickly drove over and exchanged the cars. Justin was extremely helpful and pleasant to us. We enjoyed the car so much on our trip that we are thinking of the Nissan as our next purchase. We will gladly do business with Hertz again!