Great food! Great atmosphere!
Horrible customer service! Had a 4:30pm reservation Saturday 11/15/14 for 4, 2 adults and a 6 & 4 year old. The 6 year old requested the dinner because he remembered having fun there several other times. Brought along an extra adult & we arrived at 4pm. Was told we wouldn't be able to be seated until 20 minutes or so after our reservation time. So we have to wait 50 minutes more with little ones when only 2 tables are occupied in the whole restaurant? Went down to the Gas House & requested to see a manager. He came to explain to us, while my 6 year old is crying, that we would interfere with the other 4:30pm reservations since we have an additional adult! Excuse me, only 2 tables are seated, the rest are open! When we left Gas House, I peeked upstairs & found open tables still. I guess neither walk ins or reservations are welcome. We will NEVER visit a Don Halls again after this horrible experience.
great service. great food. great atmosphere!
Service and Chefs have always been superb. Asakusa has become my favorite luncheon spot, and the prices are good during lunchtime too.