Terrible place do not go here!! They will break things on your car and tell you tough luck with it!! Be smart!!
Hands down this has to be the best car dealership I've ever had experience with and I would recommend it to any of my friends. When you're ready to buy a car see Lenny or Dave the GM, and make sure to get Shane the finance manager to help you get financing because he saved me tons of money and I bought a very nice newer Yukon Denali XL that I just can't say enough good things about. For the record this is hands-down the only dealership within 300 miles of Fort Wayne and including Fort Wayne that I can actually give a 5-star rating to consider this to be the Doubletree or the Hilton Hotel of car dealerships as to the service and the prices are just unbeatable I got my car literally almost $5,000 less than the NADA or Kelley Blue Book value. Thanks to all the guys that helped out! -Andrew T.
My Van was taken to wrong place by Blue Eagle Towing (they were gonna Charge me Double Even though Wrong Place!--->>They took my Van wrong place! I gave them EXACT address Of Ford-Lincoln at 310 W. Coliseum Bld they took it to O'daniel Ford in New Haven.. To BOTH FORD's Thanks for Having My back!
We had a great salesman. I would recomend Dominic to anyone.
Roberta at GDCJ breaks the mold of typical car sales person. She is helpful, sincere and doesn't make one want to run the other direction. =-)
Great work I will let friends and family know. I truly recommend this company to everyone The whole staff was great as well . Thank you again.
BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES!!! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my 'covered' transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN
I demanded a refund and instead was verbally and nearly physically attacked. STAY AWAY FROM THIS SHOP.
Absolutely Wonderful Service! We had a lighting control module issue where the headlights on the car would just shut off randomly. Bob Thomas Ford Dealership-North got us in the next day to fix our issue. They were very polite on the phone and set us up with an appointment right away and told us who to ask for when we were to come in. They told us on the phone it would take an hour to repair and it took exactly that. Very friendly staff. We have called other Ford Dealerships and they gave no where near the customer satisfaction that this dealership gave us. If I buy another Ford it will be from this dealership, by far the best one around. Literally the customer service they gave was the kind you always hope to get.
Bought a new car from there in June and very happy what I just bought!!! Will be back if I ever need another car.