Went to do laundry but forgot my soap! Luckily at Crown Cleaners they offer free soap, dryer sheets and Shout for customers! Saved me time and money on an already busy day and the owner and staff were so friendly and helpful.Also loved the fact they keep the place so clean! Will definitely be coming back :)
They aren't perfect but I still like them better than Peerless. I like the hours of operation and being able to pick up and drop off my stuff at off-hours and throughout the weekend. They need to do a little better with training their employees and, I suspect, pay them more.
Using CC for years. My prom & sorority gowns, then a decade later they were the only place I would trust with my wedding dress. They have done huge rugs / wall tapestries for me too. When I had clothes, they could not dry clean they explained why and offered other services. I've also used their coin laundry a few times. Yes, there's a few washers down but I've never seen a laundromat with all machines working. Never seen standing water or smells coming from them. Dusty yes but that's dryer lint and the associates are cleaning throughout the day. 4 stars only because they cannot do leather (or they couldn't years ago) and no same day service but other than that 5 stars all the way.
Friendly and fast service. I needed a rush service on the weekend and they got it done for me on that Saturday.
Way too many out of order signs on machines -- mainly larger washers (which I came for) and a few dryers too. Floors dirty. Selected hot temp on washers, water was cold -- so no hot water for the wash ! Been here before about 2 years ago. Came again to wash larger items too big for my washer at home, saves time doing all at once and it's convenient in location, but this time it just seems to have gone down. Gave 1 star -- only for the friendly helpful staff person. Management / owner needs to get it together.
Unless you never want to see your items again, I do not recommend using Peerless Cleaners as your dry cleaner. I dropped a queen size comforter off on Friday, September 11th to Faithe (sales associate) to be dry cleaned. I was told it would be ready the following Friday for pick up. I went the following (9/18) for pick up and Faithe informed me it wasn't back yet, and they told me to come back Monday (9/21). Once again, it still wasn't back per Faithe again. I asked them to call me when it came back and was ready to be picked up so I didn't keep wasting my time driving there. I hadn't heard anything from Peerless Cleaners by Wednesday, September 23rd so I called them myself and was informed my comforter had been lost. How do you lose a queen size comforter?!?! It's not a shirt where it could get balled up and stuffed under a desk somewhere. I truly believe they knew it was lost on that original Friday (9/18) I went to pick it up, but wanted to keep pushing it under the rug. I have now been without a comforter for almost 3 weeks. Keep in mind, the cold season is coming and I currently do not have a comforter on my bed. I was informed at the time they told me it was lost to find my original receipt because they will reimburse what I paid. Great! So I found the original amount that was paid and turned it in. Received a call from the Store Manager, Stephanie, today (9/29) and they can only give me $150 ($100 less than what I paid) for the comforter. It's ridiculous that Peerless Cleaners LOST my comforter and I'm the one to suffer a $100 loss. On top of it all this comforter was a wedding gift and it is no longer able to be purchased. After talking with Peerless Cleaners they seem to be Pro's in filing claims for missing items. So it must happen pretty frequently. They need to find another way to do business. Just be aware if you take something there to be dry cleaned you may never see it again.
Would never go here for service.
no nasty smells thanks to environmentally friendly cleaning process. Friendly folks no lost clothes like other cleaners I've tried.
Great friendly staff. Eco-friendly cleaning at reasonable prices.
Have been here several times over the years when something is wrong with our washer or dryer and its always been clean and I've never had issues with the staff. As a matter of fact today my roll of quarters rolled behind the washer and the attendant crawled on the washer and under to try and get the roll for me. Very nice. Yes of the 26 dryers currently 5 are out of order. A few washers are as well but plenty for everyone in here