I wish to share an experience I had exactly one hour ago with employees of this company. I was at a gas station getting gas when a white van with the Top Quality Painting & Home signage on the side pulled up to the pump in front of mine. A young man in his 20s got out of the passenger side and made a rude, snarky, and mildly homophobic remark about my vehicle. I waved him off as he snickered at his own bad joke and walked inside. The older gentleman who was driving the vehicle said nothing and walked inside as if this was normal behavior. I cannot speak to the quality of their painting work, but I thought this experience reflected very poorly on the company. If I were the owner, I would be ashamed to have people like this representing my company. If they are this rude to a complete random stranger in public, then how do they treat their customers?
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…