Poor customer service. I tried them to come to my house to fix her cpap machine and the specialist called and said she can't help us and hung up on us.
2100 Saint Marys AveFort Wayne, IN 46808
6031 Lima RdFort Wayne, IN 46818
From Business: The Salvation Army donation centers accept clothes donations, furniture donations, car donations, and other gently used goods. All items sold at our thrift stores…
I was tired of all the different people coming in and out of my home to care for my mom. Many times no one would show up and no one would call- Until I changed to Paragon Home Care. Now I have 1 reliable caregiver and she has a back up and they are wonderful! Thank you Paragon Home Care for doing such a great job and giving me peace of mind!
Great agency! The caregiver I have for my father is outstanding! I can go to work and not have to worry about him at home. Management is always prompt in handling any of my concerns.
I have never seen such incompetent service as I have with this wanna be company! I missed a call from a delivery driver who won't pick up his ph! Called office thy say there no deliveries scheduled to my home! Then I asked for a supervisor only to be it on hold for over 39 minutes. Got tired of waiting and hung up. I will have my dr find another company to use
I just spoke with a representative of this company. The woman I spoke with was cranky, abrupt and argumentative. She was not someone I would ever deal with again, and I won't. I am going to ask my doctor to change oxygen delivery companies at least for my supply. Actually, I will not be asking her, I will be telling her and will tell her why..
Communication between office and family has been a big problem since day one. Also they will pull the nurses from your child to accomidate another family. They frequently make broken promises that they will get an extra nurse trained so you don't go without coverage but they rarely come threw . Not a company I will refer on.
If you are looking for a nursing agency, keep looking. Nursing staff for your home is hard to come by and then hard to keep due to inconsistencies in the office. Office staff is at times very difficult to work with. Client and family needs are always talked about being important and their fore most concern, but see little of it. Lots of last minute changes in your home staff, makes life at home more difficult and stressful. If you are like me and have a challenging child, not the agency you want to have in your home.