Do not ever use this company. Called in at 8:45 am to schedule an appointment for towing from my home to the repair shop. When no one had called or shown up by 1:15 called again to see what was going on. First stated they had come by and called; an outright lie as I had not left the house nor did I have any missed calls in my phone, then told me truck was in Panama City and didn't know if my car could be gotten to today. Called the repair shop back and told them what was going on. They were mortified as they had recommended this towing company. Got another tow company and they not only were glad to have my business they gave me a specific time frame to expect the wrecker.
Serving the Fort Walton Beach Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
The car broke down twice on the way home. Called them and emailed they never responded. They are fake and liars
My 2014 Toyota Avalon was in a stoplight traffic accident in early October 2015. I used the Ft. Walton Beach shop for repair (a USAA recommended shop) and got my car back in about 10 days. It took a few days longer to repair as it had both front and rear end damage. A local Toyota dealer appraiser told me that the repair and 3- stage paint job was excellent, if not among the best he had seen from a repair shop. He said that only an experience Toyota appraiser would know that the car had been in an accident.My initial experience with the staff was very good. We also had 2 telephone updates during the repair. The staff handled all insurance business with USAA for us with a very friendly customer service attitude.BTW, we did not need any mechanical work on our car.We would certainly visit them again if I need repair services. My wife and I thank them for their prompt and professional service.Robert Martin
I read many reviews and was a little nervous to have my car repaired by Factory Spec., however yesterday when I picked it up I was quite pleased. My 2014 Honda Civic looked brand new again. Factory Spec. Collision Center, Inc. went above and beyond not just repairing the damage to my car due to a car accident, but they also repaired damages caused from my bike rack. I would highly recommend. FYI, from my understanding they are under new management and are striving to make changes towards meeting their customer needs. 5 Stars!
My husbands truck was broke down dead battery&broken belt and he towed his truck&helped him get the belt on!!! He did a great job and defiantly would recommend him to call!! Thanks Dale!!!
Dale's has helped with towing a few times over the years. Always prompt and affordable.
Dale's Towing have towed my truck three times, once to my house and twice to the shop. Each time it was quick, courteous, professional, inexpensive and damage free.
answered immediately and ontime, very professional, highly recommend!
Low rates for damage free Towing.
I Hope That No One Else Has To Deal With Jeremiah. There Is No World Class Customer Service At This Business. Jeremiah Does Not Check His Facts Before He Talks To You. He Is Rude, Smart Mouthed, And Condescending. I Will Not Bring Any Vehicle I Own Back To This Business, Ever. I Will Also Do Everything In My Power to Ensure Everyone Else Know Exactly How They Will Be Treated If They Go There. I Will Take My Car To Alabama Before I Go There Again!!