In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

Sponsored Links

Regular Hours

Extra Phones

Phone: (850) 244-9565

Fax: (850) 244-9565

Payment method
all major credit cards, amex, cash, debit, discover, master card, visa
Cinco Bayou, Beal Parkway, North Hill Gardens
Gas Companies, Major Appliances, Small Appliances


No coupons available


Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Elaine L.



This review is for customer service (or whoever answers the phone at 850 729-4700.)
Called to schedule a free heating inspection for my mom. Was given a date and told it would be 8:00 am to 12:00 pm on the date arranged. Didn't show. Called at 1:00 pm; was told by "Lisa" that it was scheduled for 12:30 to 5:00. It was clearly stated the first time, from whoever scheduled it; 8-12. She even indicated I could not identify the best time between 8 and 12. Then she repeated, 8 am to 12 pm. So, three times she said it. Three times.

Also, when I asked how I could get my step-father's name off the bill (he's been dead for 35 years), the woman told me I'd need my POA and my stepfather's death certificate. That's it. So, after work, I make a trip to the office. (This is evidently not the same location as the brilliant customer service location). I have the documents in hand. I also need my mother's SSN and her i.d. "I wasn't told that when I called." Couple days later, found some time to go back. Got the name changed. The women at the FWB office on Hughes are not the people I'm reviewing here. They are awesome.

Sponsored Links