Emerald Coast Collision Repair

I have been utilizing ECC for many years. Chuck has been my go to body guy for over 20 years. I have had panels, doors and recently my front bumper cover repaired or replaced. Black cars sometimes are hard to match colors, they do an excellent job of ensuring customers are satisfied. As for promptness, they squeezed me into their already full schedule to allow me to have my car for a long road trip in the week they wanted to complete the work. I can't say enough about this company or its employees.
As far as the nay sayer from out of town, when you recieve your car there is a warranty provided that covers any issues from the work received. If this person could not get them on the phone at first, I am sure the warranty paperwork would have solved any issues. I am sorry they were upset, but this company is awesome and I wouldn't go anywhere else.

Good job ECC!!!:)

The did a good job on my Jeep Wrangler after an accident. It developed a vibration about a week later. I took it back to them twice and they finally resolved the problem. The even paid for a rental car on the second day they were looking for the problem. Getting in an accident is never hassle free, but they will fix your vehicle right, no matter how long it takes.

Outstanding experience in a difficult time. Having my BMW damaged was a heart wrenching experience. Emerald Coast Collision Repair's service turned this into a pain free experience. They not only provided a perfect product, totally looking brand new, they went overboard in customer service handling everything making me feel like I was the only customer they had. I highly recommend them to all my friends! Ela Stinebaugh

PLEASE DONT USE THEM!! SAVE YOUR MONEY!! At first I thought ECC did a good job. But after further inspection after I got my truck home (3 states away) I noticed some problems. They fixed my rear passenger quarter panel, bumper and tail light

1--I just had a new spray bedliner and a bed cover put on my truck 2 days before I took it to ECC. The bed was ABSOLUTELY FILTHY!! It didnt arrive there that way. So I had to clean it up.

2--I noticed paint overspray on my drivers side window sill. Its still there, I dont know what will get it off.

3- Someone driving behind me noticed my reverse lights were staying on whenever my headlights came on. I e-mailed ECC about this problem and asked them what should I do? I got no response from them. So I had my mechanic fix the problem at at cost of 129.00. I called ECC to tell them about the problem I was having and ONE WEEK LATER..I get a return call. I had to get my truck fixed (in my state) so I wouldnt get pulled over and get a ticket. ECC said they didnt charge me for that particular work they did on the wire harness for the reverse light so they wont pay for the repairs I had to have. IF THEY WOULD HAVE DONE IT RIGHT THE FIRST TIME IT WOULDNT HAVE NEEDED REPAIRS!! SO BY THEM MESSING UP MY TRUCK I HAD TO PAY TO HAVE SOMEONE ELSE FIX IT!!!