Their dispatchers are rude. Their drivers are unsafe. I even had one watch a movie while driving me around, speeding down residential roads at over 50. They only stay in business because they blacklist anyone else who tries to operate in Ft Smith... But no longer! Use Uber. Faster, friendlier, cheaper! The drivers are each individually rated by riders, so they can't afford to treat you that way.Have a free ride on me, give it a try. I think you'll like it.https://www.uber.com/invite/blfp4
Unprofessional, rude, IDIOTS! If you can avoid using this cab service then do it! Walking is better half the time. The entire staff are morons!!
the worst! takes almost an hour for them to arrive. then since they pack the car with other passengers, so it takes at least another hour to get to your destination. They made me super late for work so many times... never give you an eta for pickup. dispatcher hangs up on you and doesn't answer half the time. thank god UBER is in fort smith now
I just got off the phone with them. I was trying to arrange a 2.5 mile ride. The gentleman that answered the phone was very rude and unproffessional. I will never call them again. Im calling Uber right now.
I stopped using them when Uber came to fort Smith much better service I'd never use them to slow and very poor quality and service
I have lived in fort smith ar, for 11 years now and I have used the razerback cab several times throughout the years. Every single time I have used them. They rarely answer the phone and when they do the operator is rude than it takes 1-4 hours for them to get to my address to pick me up (if they even show up) than the driver is rude. And depending on the driver they will charge you whatever they think sounds good that day. which is usually almost double the amount it should actually cost. ....... the only thing to be thankful for now is that UBER is now available in fort smith, I love riding with uber ! They pick you up promptly, and you can watch them on their way to your pickup location via the app. I can use my debit or credit card to pay, So I am never cheated. Every driver on UBER that has picked me up has been extremely nice and it is an enjoyable experience unlike the whole cab experience. ....... my point is that since UBER started, and as long as it is here and i need a ride they are the only ones I will ever request again !!!
NEED A RIDE IN ARKANSAS ?Forget the taxi drama !I have a 2005 town and country touring edition van with full coverage insurance, good tires, working heat, working ac, working radio,cd player,DVD player, automatic doors/trunk, working seat belts, and a phone charger port in the back to charge your device during the ride, we can safely fit up to 5 people and some household stuff,groceries, etc. or less people with more stuff, using the stow and go features of our van. if you need a ride to anywhere in the state of ARKANSAS, local or across state rides we can take you !Out rates areOne way trip drop-off - $5 base fee per ride/trip And $0.99 cents per mile driven.Round trip- $5 base fee per ride/tripAnd $0.60 cents per mile driven.These rates are cheaper than any local ride-sharing, car rental or taxi services available.Plus your healthy and clean ,flea,tick, free pets are gladly welcomed with you anywhere for free !Please note all pick-up destinations out of the city of fort smith ar, start from the fort smith city border. And end when we reach your final destination.Please text 479-276-1321 or pm me anytime for a free quote, questions, or click this link https://requestaride.youcanbook.me/ to book a rideThank you,
Extremely rude, no concern for the people what so ever, I bought a cab ride for a couple strangers that didn't have a way home from work due to vehicle problems called the sservice and a very rude man answered and when i asked how long it would be considering they didn't have a cellphone that was charged up, the man said we will get there when we get there and they don't need a phone for the taxi to show up,the man was actually yelling at me, after reading the reviews I truly hope they showed up and got those people home, rudest person ever, and I will be sure to spread the word
Horrible service and speed. Unreliable and rude. Unconcerned with improving service or speed. Don't use if you don't absolutely have to.
The worse experience I have ever had. I actually feared for my Dads and my safety. We called for a cab and they showed up a half hour late. We are not from the area and wanted a quick ride 6.9 miles down the street for dinner. The cab driver started to drive into an industrial area without telling us anything. We thought we were going to be robbed. When we asked where we were going he said to pickup another fare. We sat there waiting for another five minutes for the other person. Then we started driving still farther from our destination to pick up ANOTHER PERSON! I finally asked if he could please just drop us off near where we needed to go and he asked if we were paying cash or with card. We didn't get to our destination until an hour later. I have never had an experience like this and will never take a cab ever again. We used Uber on the way home and had a very nice gentlemen that took us straight back to our hotel for the same price. DO NOT USE THIS COMPANY.