They failed to pick up my trash three times in the past two months. I called them last week and he did not call me back. The problem started when they broke a glass bottle on my driveway and I called to complain. I want waste management back.
Does anyone ever answer the phone there that can take a payment? Also, I have left at least six (and maybe more) messages on their voicemail that have NEVER been returned. The check that I sent it then comes back as undeliverable, however the address is what was listed above. Granted, the latter may not be their fault, however, after all of this, I get a late fee because I cannot get a payment to them. Are there other options available? I will give them a better rating and pull this if they'll simply call me back.
Courteous and Helpful Called the Altes office when I noted that my trash had not been picked up. Was informed that the contents in the barrel was not all bagged. However they offered to send out a worker to make a special pickup and he arrived in about an hour. Excptionally timely and courteous service. Thank you
All I can say is arrogance and bad attitudes. Can curse you and nothing is done. Called in but doubt very seriously that anything will be done. Told I started it. I guess the customer is always right doesn't apply with this company.
I live in rural Muldrow. Have for 12 years. Altes has been my trash service here from the beginning. You can almost set your watch to the time they pick up each Tuesday. Never missed a single pickup in 12 years. Very friendly Employees. Don't know how service and dependability could be any better than this.
WORST waste company EVER. Arrogant in that they have a contract and "there's nothing we can do about it". Continually place my trash cans in the ditch or in front of the mail box where my carrier can't deliver my mail - and this is how I receive my paycheck. I am not alone in wanting Waste Management back as Altes doesn't deserve to pick up my trash. I would give this ZERO stars if I could. ALTES TRASH COMPANY SHOULD BE FIRED.