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General Info
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United consists of more than 194,000 Member/owners worldwide and manages assets in excess of $4 billion. Its corporate office and main branch are in St. Joseph, Mich., with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, Ohio, and Pennsylvania. Federally insured by NCUA. Equal opportunity lender. Equal housing lender.
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Services/Products
Business and Commercial Loans Digital Banking Investments Money Market Share Certificates
Neighborhood
Fort Smith Southside
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Reviews

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SP
Su P.

04/25/2016

Overall
Expertise
Location
Professionalism

Avoid them.



I have a loan with them by the car dealership. Nearly everytime I have made a payment, I'm sitting at the window or standing at the counter for a good few minutes. At times they seem annoyed at the fact I'm even there or upset they have to be there.



Going through a rough time currently and trying to talk to them with little success. I get told "It's imprortant you contact me when an issues arises." Everytime I call, my loan officer never answers or returns the call, but feels the need to lecture me about it when I had tried. Normally I try and include positives with reviews, but I really have none at this time.

Details

Phone: (888) 982-1400

Address: 5800 Rogers Ave, Fort Smith, AR 72903

Website: https://unitedfcu.com/branches-and-atms/arkansas/rogers-avenue

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