National Family Pharmacy
1615 Dodson Ave, Fort Smith, AR 72901
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My Father who is a vet and was wearing a Vet hat the day he came in sick was simply trying to get his medicine which had been transferred from another pharmacy. To say he was treated with disrespect would be an understatement. Jeff treated my Father horribly and should be ashamed of himself for treating someone who was sick and a combat vet and a cancer survivor so badly. I hope you lose your job soon because you have no business working around people since you ovioudly have no idea how to treat them.
I have been using National Family Pharmacy for a number of years and would highly recommend this pharmacy to everyone. They greet me with smiles every time that I walk in, they have treated me like family and have even helped me save money on Rx's. Love this home town pharmacy!!!
Everytime i went in there i was told something else and when u try to ask them questions they seem to busy and get tirritated with u if you like poor service and short answers this is the place 4 you (hence 5min in and out dont have time) they honestly threaten to call the police on me cause they didn't wont to answer my questions are work and find out the problem its ok cause Anderson's Pharmacy not only worked to find the problem but also answered all my questions
My wife went up there to pick up the prescription informed her that he wasn't making enough money off of that prescription she would have take your business elsewhere he turned around and walked off cost of profit margin he's just another greasy clog in the big Pharmacy all the ways dad used to do business pisspore co.
I work for a medical clinic. I was contacted by the pharmacist on a prescription written for one of our patients. He was rude and non cooperative, before HANGING UP ON ME. I then found out that he had been holding on to this prescription for 3 days before calling on it. The medication was for a health condition that will have onset of symptoms if the patient goes without.
The professionalism during this experience was non existent, and I will be recommending all of our patients in that area stay clear of National Pharmacy.
The patient was able to take the prescription to Anderson pharmacy, who filled the medication without one single hitch.
For quality service and a professional staff, choose Anderson. NOT NATIONAL.
I just moved to the Fort Smith area and am so far generally unfamiliar with pharmacies around. I called this pharmacy to try and track down an increasingly difficult to find medication. First, I have to wonder where all the positive reviews have come from. I spent 10 minutes on the phone and they have lost my business forever. The individual I spoke with Jeff, was very rude and unprofessional. After being transferred to him he had the nerve to call me 'bud' and tell me that he was very busy. Apparently he is too busy to gain his business a new customer. Then he went on to lie to me about the requirements for purchasing PSE or ephedrine related products. The purchaser is limited to a certain amount in a certain time period. Not the seller as he indicated. So either he is uninformed or a liar. I wouldn't tolerate either in a pharmacist. Walmart and CVS require a prescription to purchase these sorts of medications, but at least they don't lie to you about it.