Low mileage clean cars easy Finance 0 interest Finance no credit check amazing people
This car dealership is the best around, hands down. I never expected to be treated so fairly when I got in the market for a new car. Randall Ford made it painless to get the truck i wanted and I left there feeling like I'd just won the lottery. I plan to take all of my service and maintenance business there as well. Their facilities are stunning, modern, comfortable, and the complimentary coffee and cappuccino is a nice touch.
Great working with the sales rep. Getting upgraded truck with good payments . Taken care of my service .
I had a great time buying a new car here! They have a very nice new building with complimentary coffee and an open waiting room. Peter Rossum helped me through the Internet and made it really easy and quick! Recommend him to everyone!
I had a great experience at Randell Ford. The sales staff went out of their way to help me get approved pn my new 2017 Escape. Very guys and friendly service.
The Guys over at Platinum Auto Sales were honest and trustworthy throughout my entire buying experience with them. After being jerked around by two other dealerships (trying to be taken advantage of and adding hidden fees at the end of the buying process) I decided to give them a shot. These guys worked with me to find the best deal to fit my budget and made sure that I walked away happy! This was the most pleasant buying experience I have ever had with any dealership and will be coming back with any of my future automobile needs.I worked with both Jason and Sean during my time here and both were great! I would recommend this dealership to anyone in the market for a Car truck or SUV. They have a great selection, and if they dont have what your are looking they will find it. have had no problems with my vehicle. my wife and I are looking forward to our next purchase.
This was honestly the worst purchasing experience I have ever had. My husband and I bought a 2016 Chevy Trax from them that was posted online, and from the very start we were met with an overall demeanor that we were not important as customers AT ALL. The only reason I was so dead set on buying the car was because it was EXACTLY the car I wanted down to a T and I couldn't find anywhere closer than OKC that had anything similar. If that hadn't have been the case, I would have walked away.I was allowed to test drive the vehicle without anyone seeing my driver's license or even asking my name. Which seemed super unprofessional to me. I also ended up on the bill of sale without ever producing ID.The salesman (Chico) would leave us for up to an hour, sitting in the main lobby and waiting for him to produce paperwork or just come out and talk to us. We had been upfront from the get go that we wanted this car, but that didn't stop him from treating us like trash.We wanted to include our taxes in the loan amount, and one of the employees was very rude about the way our bank wanted them to go about it. We heard him talking about our bank and us in a rude manner with his office door open while we sat 20 feet away (still in the lobby, we never entered an office once during this whole 3 day process).Chico miscalculated our tax amount and we ended up having to pay 250+ out of pocket at the DMV. The very sweet lady (one of the only good parts of this process) at the office told us this was not the first time Randall Ford had done this to someone, and she wouldn't be surprised if it was the last. We asked them to change the oil in the car since it had been sitting on the lot for 3+ months, and less than 2 months after purchasing, the car started popping up an alert that the car needed an oil change. We took it to a Chevy dealership, and they told us the oil hadn't been changed by them.Awful customer service. Don't go here. Drive somewhere else if you want a Ford.
We purchased a 2011 ford flex from here 10 months ago. We have done so much business with them, and figured we would go back again. MISTAKE! They were ready to make CRAZY deals. But they make that crazy deal by offering me 4500 less then every other lot in a 30 miles radius had offered me. What finance guy Chad said was "a crazy number". He talked to us for less then 2 minutes before getting up to walk away. Randall needs to consider finding friendlier finance guys. This is time TWO we have been disrespected by them. After telling him his trade number was insulting, he basically shrugged off that he insulted us. His last statement was "we are done here". Our salesman didn't say another word to use either. All this was over a new 2015 flex, that was priced MORE then a 2016 at other lots. I'll steer clear and make sure EVERYBODY else I know does as well too.
My son bought a 2008 Nissan Titan from these people. Three days after he bought it the engine started smoking. He called Janson who represented himself as part owner he said that he would have it looked at and take care of the problem. He said he would call my son back to let him know when to bring the truck back. Well he never called him back. After a week my son called Reese's back and talked to Gary who also said he was part owner. My son explained the problem, Gary told him that his father had just died and and call back in a week. I was present when my son made the two calls mentioned above. Well 10 days went by no call back from Reese's. So, my son stated calling every day left numerous messages nobody called him back, So, I took my son down to Reese's to take to talk to them face to face. We got there the girl inside said that Reese's had sold the business and that there was nothing they could do. Well come to find out Reese's did no sell out. Do not buy from these crooks.
Worst experience I've ever had with any dealer service department. Sales might be fine but service department is awful. They wont admit their mistakes no matter how much it cost the owner. Had our car damaged while in their care and wouldn't take responsibility for it. Said it was damaged when we dropped it off and I know it wasn't. I wouldn't recommend their service department to my worst enemy.