Worst customer service ever!!! We bought an Escalade Esv from here back in March2017.. we had it shipped from Florida to California, talked with Jason throughout the whole process, received the escalade 2 weeks later with pink interior doors!!!!!!!!!!!!!! (its a beige interior by the way).. called Jason right away, he asked us to take pictures of the doors.. we did, after many days back and forth.. he told us he will look for a car detailing company close by so they can service the car.. he arranged for a detailing company to come detail the car, turns out it was paint on the door panels!!!! They sprayed the wrong color of paint to hide the flaws of the interior doors and apparently they turned pink! After many attempts from the guy detailing the car to clean it up, the only option we were left with is to repaint the doors with beige paint! We talked with Jason to let him know and he said to go ahead and do it And Jumbo cars will cover the expense by sending us a check. Well, 5 months later and 100 of calls, and messages trying to get hold of Jason so he can send us the check for the job done on the car with no success!! He let us pay for something they should have taken care of and never reimbursed us!!! Total rip off, unprofessional!! Worst customer service! Will never recommend them to anyone!
Sold us 2 vehicles in a week. Both allegedly "had a new motor installed" and "not the right cluster in the trucks" repeated asked for proof of the engine swap for our files. Finally returned 1 vehicle and only asked that they compensate the adjustment of the loan value on the 2nd if the proof was not available. A difference of $8000!! When told we would proceed in the court and through the DMV with a odometer fraud claim. The owner physically attacked me!!! Then made several false claims to law enforcement authorities. To cover their tracks they have thus sent a "revised" contract to the finance company stating the odometer discrepancy was a "typo / clerical mistake" which i did not sign and has a signature on it alleged to be mine. Now.they will not release my plates and claim money is owed and items are missing!!! The WORST EXPERIENCE OF MY LIFE!! I NEVER KNEW THE DEPTH OF SUCH SHADY PEOPLE!!! Steer clear for sake of your sanity and safety!!
Frank and Dan are great very professional and helpful and they work with you and I would recommend that if u need a good used car that u go to j&j for a car. Chris Rowse
These people are scam artist sold me a vehicle with over $7500 in problems. They knew what was wrong with it before selling it there is no way! I didn't even make the first payment before breaking down with my wife and 2 children! When I told them they acted like they had no clue! Would have been nice to know what was wrong instead of the run around because I wasted so much money trying to fix it. Also lied when I filed a BBB complaint. They stated I lied on my application ( not true but by all means please show me where I lied I would love to know) Also stated they told me bring the car back. Well obviously this happens often because they did not even know what or who they were speaking of. Morons sold me a diesel truck. Goes to show they have no clue and just use the same lie I am sure.
I brought a 2002 Suzuki Grand Vitara. The car is great, I just love it! Frank was very helpful in my financial situation. we find the best deal what I can get. Thank you! Recommended!
John and Dale are the best. Have bought several cars from them and will continue.
This place did a shotty paint job on my car. The owner told me this was a custom body shop but it's far from it. They were unprofessional and rude. When we were going over how I wanted the car painted he told me he knew what I was talking about and that he would do a good job. Well they had to repaint the trunk because they messed up the racing stripes. Then when they repainted the trunk you could still see where the old painted stripe was. They also left what they call "fisheyes" on the trunk. There was overspray, dirt nibs, and runs everywhere. They had also painted over my chrome muffler tips. Then hey had the nerve to say that i had to pay extra to fix their mistakes. I had to bring it back a third time and the owner rudely said he would fix it. When I came back to pick it up the trunk was still not fixed and I had scratches on my hood that were not there before. I asked him to fix it and he said that he would rather me take him to court. Beware Do Not Go There!!
awesome people to get a good used car from!
These people lie, they are shady, they sell lemons, my car broke down a week later. This is the worst expierence I ever had with buying a car. Please do not waste your time or money there, you will be sorry! All research that I have done, no one had posted a positive review.
GREAT PLACE THEY GAVE ME THE BEST DEAL AND ARE HONEST PEOPLE, WOULD HIGHLY RECOMMEND THIS PLACE