Animal Clinic Of Fort Pierce
2508 Okeechobee Rd, Fort Pierce, FL 34947
Phone: (772) 464-8038
Animal Clinic of Ft Pierce
Animal Clinic Of Fort Pierce: Diane Vastine, DVM
Fort Pierce Animal Clinic
Parking: Lot, Free
Specialties: Felines, Dental Care, Cats, Pocket Pets, Puppies, Dogs, Doggies, Kittens, Dentistry, Canines, Small Animals
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I came to this clinic and specifically informed them that I needed my dogs health record updated for boarding. My bill listed the vaccines given and an "annual physical". Imagine my shock when the boarding facility did not want to accept her because a fecal test was not done. I contacted the vet thinking that surely it was part of the physical, I mean they took my pet in the back room for a bit, which is when MOST vets do this test. I was informed by the less than polite receptionist that it was not done and he pretty much insinuated I should know this because I have a copy of my bill. I'm sorry that I'm not the trained professional in vet lingo. EVERY other vet that has ever treated my dog has performed this exam with her physical, so how was I to know this wasn't included. I would be more inclined to leave a higher rating if I had not been met with such horrible customer service,. I was more than polite when I called to clarify because I honestly thought it was a misunderstanding. If you choose to use this vet, even though I highly recommend you take your business elsewhere, ask questions and bring your old records to compare so that you know your pet received everything they normally get.