The moment you walk in the door, you feel welcomed, you are offered a beverage, and the salon is impeccably clean. The staff is friendly, funny and amazingly talented. It is genuinely an experience you'll want to pamper yourself with.
All I can say is from the moment you walk in your troubles fade away. I had been looking for a permanent salon for quite some time. I've gone to other salons and just always felt blah... Not this time!! As soon as I walked in the door I was greeted right away with a smiling young lady behind the front desk, and she instantly asked me what I would enjoy as a beverage. I didn't even have a chance to sit down in the waiting area, when my stylist appeared asking me if I am ready to begin. The shampoo was phenomenal, the scalp massage was amazing!! I had to have the shampoo prior to my color due to having hard water build-up on my hair. After applying the hair color, I enjoyed a long lasting hand massage, and got to enjoy an aromatherapy journey. There is nothing like being fully relaxed and asked to close your eyes as scents are applied as they are telling you a story. Hair color came out beautiful!! It looks like light just reflects off of it!! Cut came out perfect! I will no longer go anywhere else, I have found my Salon!!
Great Team ! Beller's is the best of the best Salon & Spa in fort Myers, Fl www.bellerssalonspa.com!
Too stressful! There was an atmosphere of tension throughout this office and you could just feel it. It seemed as if the employees were under too much pressure or did not like their jobs. (I am just guessing, here.) The assistant was snippy about who could come back in the room with my child. One of my children was told that they had dirty teeth. ALL three of my children felt the tension and NEVER wanted to go back, and they were in different areas with different people. Strangest of all, the cleanings consisted of brushing the teeth with a fluoride solution, and nothing else. There was no pick used, no water pic either. ??? Also, I canceled the appointments made for future cleanings and still got a message that the cleaning appointments are coming up and if I do not cancel within one day of the appointment, a fee will be charged. One last thing, I received an email thanking me for my good review of them, which I never gave.
Service was great! Mahogany was very nice, and did a wonderful job on my hair. Everyone in the shop was friendly, and I enjoyed spending time there to get my hair done. Service was fast! Great stylist
Lovely small business with great knowledge on the lastest trends styles colors updo haircuts and much more!
I love this lady! Such a wonderful Lady! Great Salon! I fly all the time to get my hair done!!!!!!!!!!
When I went to make an appointment the Lady seemed very rude and stressed. Had multiple people in there waiting. Only one stylist. I've went back the next day to confirm what I can come in she was still rude telling me she's an early bird and it takes time to straighten my hair. I don't know if I want to ever go back there again.
I have been a long term client at this facility and have literally spent thousands of dollars there on orthodontic and routine dental care for my sons. In the past I have booked appointments and when I arrived for them been sent home due to issues/technical difficulties they were experiencing but I was understanding and rescheduled the appointment. However, this morning due to the fact that I am employed at a busy social services agency in charge of child welfare I found myself in a situation where I needed to reschedule the appointment my children had for this afternoon. Staff informed me that because I was canceling without 24 hours notice that they would no longer book joint appointments for my children and I would have to schedule each of them for separate days and times making it much more inconvenient to schedule appointments, since I would now need to take time away from work four or more times a year for routine cleanings. Not at all an acceptable way to treat a long term client who has spent thousands at their facility and also not at all a nice way to treat busy social service agents who are working to make the community a better place.
If I could give this business less than one star I would. They are extremely unprofessional and unorganized. The front desk was rude to me and my daughter; it was a nightmare setting up an appointment and when we got there, there were surprises about billing and how the insurance was filed.