I'm only giving this place one star only because my child likes it here. Also this was the only camp that I could find that was open until 7pm that was relatively close to home & work. From what I can tell the instructors appear to be professional, as I've only had a couple of interactions with each of them, no more than a hello and a goodbye. The problem lies with the female at the front desk named Kaitlyn, since the first time I came in there to sign my child up she treated us in a really discriminatory way. I'll elaborate I'm a person of color and she doesn't speak to me although I pay for my child to attend every single week, she makes it a point to speak to every parent around me, by that I mean that she'll ask them how they're doing, welcome them in, so on and so forth. I think it's a bad look for this business to discriminate against certain people that come in as if they don't want certain people in the institution. After all I am a paying customer right? My child is not attending for free!! I'm sure to ask my son every day whether he had a great day there or not ,because I'm concerned that he may be mistreated, but so far so good. I just didn't & don't feel comfortable because her demeanor is cold, unfriendly,unkind, unprofessional,and just flat out kind of rude. I will be sure to tell others who are also in the professional world that I encounter that this place about my experience. Taekwondo United needs to realize that people will always remember how they were treated and if treated poorly they will tell many others, which is not good for business.
The best place for Children and Adults to learn Taekwondo. This place has been the best after school program, the best summer program, and, of course the best place to learn Taekwondo. The staff is consistently great, and the Children have great respect for them. A very well rounded nurturing place for Children. I have been to events where I have witnessed the integrity of the Taekwondo United team, we thank you for all your hard work to make this place a great place for our children.