We hired Jackson Pools because they said they were the best, offering the highest quality work and would have our pool complete in 6-8 weeks. They were paid in full ($70k) in error by our mortgage company April of 2017, prior to any work taking place. We recently asked for a refund of funds for such work that has yet to take place so we could then pay according to our contract, however that was denied. We are going on 13 weeks and we are only half way through. This has been an unfortunate and disappointing experience due to Jackson Pools lack of due diligence. Rich Hudec, General manager, has made absolutely no attempt to make our situation right or apologize, he instead became hostile. His actions reflect and define himself and the company he represents. We went into this with the highest hopes, however can not say this has been a good experience. With all the other options available and based on my personal experience I strongly recommend using another company.*** NEVER PAY PRIOR TO WORK BEING COMPLETE. ALWAYS HAVE A START AND END DATE IN THE CONTRACT YOU SIGN OUTLINING FINANCIAL RESTITUTION SHOULD IT GO BEYOND THE DUE DATE.***
1520 SE 46th LnCape Coral, FL 33904
From Business: We have been serving Southwest Florida For over 40 years. We offer repair renovation and retail services with free estimate and friendly service. Our help line is…
We have had (2) very bad experiences with Sebastian Pool. They do not care about their customers, no follow up. Our pool filter was never cleaned. They walk in sweep a couple times and throw a little chlorine in. When the owner was approached he said nothing and didn't have a solution. Very disappointed
After dealing with other pool service company’s we were referred by a friend that uses Aqua Doctor Pool Service, we spoke with Gary who came out the next day to meet my wife and I. He checked the water chemistry, made some service recommendations and provided us with a monthly service price that was $20 less than we were paying with the last company. He’s alway’s friendly love’s our dog’s and is always available to answer any question we may have. Our pool has never looked better !
Poor service... don't come half the time and charge extra for chemicals over monthly fee.. Don't recommend...
Jackson Pool Service has been cleaning our pool for years and they do good work. They have a repair department that takes care of any of the maintenance too.
Jackson Pool created a brand new back yard oasis for me and my husband to enjoy year round. Love the new spa and the tile we selected with their design team is just gorgeous.
Awesome company and staff! My pool has never looked better and my kids stayed in the water all summer long. Thank you! :)