7780 Cambridge Manor Pl, Fort Myers, FL 33907
Orthodontics Exclusively has not yet specified accepted insurance plans.
Orthodontics Exclusively has not yet specified any specialties.
7780 Cambridge Manor Pl
Fort Myers, FL 33907
I recently lost my dental retainer and quickly needed to get a new one made before my teeth began to shift. I checked the orthodontists in the Fort Myers area and happened upon Dr. David Heald’s Orthodontics Exclusively office. I was impressed that they had three offices and had been in business for a reasonable number of years. I called and made an 11:30 AM appointment. I immediately wrote the time down to ensure that I had it correct. When I arrived, I was told by the young lady at the front desk that my appointment had been for 11:00 AM, I was late and would have to reschedule. When I told her that I was having surgery in a couple of days and could not be without a retainer any longer, I was then told that the doctor was not available. I decided to wait and see if they could squeeze me in. Then, the “unavailable” doctor proceeded to come out and told me to go an find another orthodontist. I was totally appalled, hurt, insulted, and the list of words goes on. Hoping that maybe I could make an appointment at one of their other offices. When I called the Cape Coral office, I was told that it was a quick procedure to simply make a mold and that they could fit me in that very afternoon. Relieved, I agreed but when I gave them my name, I was told they could not see me. Obviously, the doctor had called the other offices to ensure I was not allowed to make an appointment at any of their offices. I was unable to get any explanation for why I had obviously been ostracized. The haughty arrogance and abuse that I received at this dental office is beyond description. If this is how they treat their patients, I feel that other prospective patients should know how they work. Should you decide to make an appointment, you should know that you have been warned.