This was our first time using Alamo at Southwest Regional Airport in Ft Myers, FL. We are Alamo Insiders and used the online check-in and skipped the counter and went right out to garage and selected our car. We had a standard car, and the car was fine, with some minimal damage/scuffs on the outside. I specifically filled out all my info online, expecting to be out the the garage a bit quicker...but was asked the same questions from the attendant that I filled out online. All in all, a good experience and we will use Alamo again. They are a good service with reasonable prices!!
I have used Alamo numerous times at the Southwest Reguonal Airport and have always had a great experience, have never waited more than 5 minutes to check in and I like the fact that you can choose any car in their inventory in your specific rental category. Convenient location, directly across the street from the airport and they open super early if you have to return the car for an early flight. Just make sure you fill the gas tank and don't leave the car super sandy from the beach and you will have an easy check in and check out!
I was just lucky! I found this last minute deal for a covertible and booked it. I did not upgrade at the counter and stayed with the convertible. When I got into the last converible on the lot, the mustang, the glove box was broken and would not close. I was upgraded to a new Ford Mustang that was dream drive and had under 5000 miles. Loved the car.
Very friendly and helpful rental agents. They always acknowledge customers waiting and process the rental quickly and efficiently. It is a little difficult to discern how Enterprise establishes their rates? But this is not the responsibility of the agents on site.
Never been disappointed! From the time I walk up to the counter and am driving off has never been more than 10 minutes. Friendly and professional staff. Cars are clean and in great shape. Whether travelling, or at home, Enterprise has my business!!!!
The car ran very goo. I recently called about a refund for the extra driver that I paid $5 a day for thrity days when that person was only there for forteen days. Thankyou John Delrose
Nice place to rent a car as all the employees were friendly and courteous. My only problem was that they had no economy or compacts(which I had asked for) so they gave me a Cruze.
I rent often from Alamo for the service and conveniences. Have never been dissatisfied. Quick and easy, with reasonable prices. (Sometimes pretty good discounts) GO ALAMO
absolutely wonderful staff... pleasant and friendly... excellent cars and trucks... i wouldn't rent anywhere else even if it were 90% cheaper... A+
Excellent service. Got an upgrade without paying for it. Kiosk computer was easy to do. It made check in great. no line up Karen s