I have been a member for about 2 year now and my wife and I have gone to their range a quite few times. I do have some issues with their customer service. For one thing, they don’t let you field strip (take apart) any firearms you are about to buy. I think all people, especially gun enthusiast, like to know what exactly their money is buying. Secondly, they don’t repair, nor have repair parts for your firearms. So, good luck if you have any issues. Also, when in the firing range, which you sign a waiver for, you’re not allowed to pull from your holster. You would think practicing to use you pistol was the point of going to the range. But most of all, they don’t care if you have $5,000 worth of merchandise on the counter, when it is 10 minutes until 9 pm; they push you out of the store. Unless they have a firearm you can’t find anywhere else, I’d spend my money elsewhere.
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I have purchased 3 firearms from these people. Every time I have been there, the staff has been courteous, patient and very knowledgable. I feel that I have received very good deals on all three guns I bought here, as I do my homework before making a purchase. The range on site is very user friendly, and clean! I have been to many ranges and this one by far is my favorite! I would recommend this business for anyone who us in the market for a firearm or info on the sport as a whole! I took their concealed weapons course last month as well, and was very happy with the class! The instructor was very knowledgeable, and not in a hurry to finish the class. He answered everyone's questions and even let us shoot 5 rounds on the range, even though he was only required to have us shoot one .
When moving to the area, I was really concerned about finding a great place to shoot. Shoot Straight has well exceeded any expectations I had for a store and range serving the public. I shoot at their air conditioned range using my own ammo about once a month. I've never purchased a firearm there, so can't comment on their sales staff. They certainly have an incredible selection of firearms, though, and my kids always enjoy the mounted animal heads and atmosphere. We take a large group there on a regular basis from an AR-15 enthusiast site, and the store management and range staff have always been incredible accommodating. If you're looking for a safe air conditioned indoor range where you can take your family and friends - Shoot Straight is what you're looking for!
Today was my first time ever at a gun range JAMES was my instructor.First he introduced him self to me and led me to the range he was amazing. Patient knowledge, understanding ,informative I will definitely go back.I would recommend James to any of my friends as he is no pushy and most of knowledgeable.
WAS AT THE NEW STORE IN SARASOTA,WAS VERY IMPRESSED .GREAT SELECTION,NICE MOUNTS ALL AROUND STORE ,FRIENDLY PEOPLE WAITING TO ANSWER QUESTIONS.AWESOME SHOOTING RANGES.ICOULD NOT LEAVE WITHOUT BUYING .CHECK THIS ONE OUT.A RATING