Carmellas Pizza Grill
3150 Highway 21 Ste 110, Fort Mill, SC 29715
|Mon - Sun:|
Bike Parking: No
Wheelchair Accessible: Yes
Cuisines: American, Italian, European, Continental, Pizza
Alcohol: Full Bar
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Below Average
12/10/2011Provided by Citysearch -
I used to go to Carmella's all the time, but they never could keep a good server for too long, and after a while the service got so bad i stopped going. I recently went back to see if things had turned around, and for the most part it had!
But while i was there, i overheard the manager talking to a waitress in the most demeaning way i've ever heard. Instead of ASKING for something to be done, the manager snapped a sarcastic remark, then used harsh curse words and threatened her job. I've never been a manager but i do know that is NO WAY to talk to an employee. No wonder they can't keep good service!!
After that day, i don't know that i'd go back. Bad management is bad for business.
04/29/2011Provided by Citysearch -
The bar area was ok it had good cold beers and service was good was there around happy hour time I ordered a burger it was big and had all the fixings but no flavor like eating a big juicy piece of cardboard had to pour on the salt pepper and ketchup just for some kind of flavor
04/21/2011Provided by Citysearch -
I hate to give this place 1 star. Service???? what service???? Took 1 hour to get a salad, and the chicken was cold....really? And then to pay the bill...just let me stop at saying TOTAL mess! I did say something, but no one could care less.
To the ""get the point"" guy...it's a place to eat...regardless of what it is, I expect at least a little service and good food. I don't know how this place stays in buiness, but I guess it's mostly a one time thing for most...too many great place to eat to go to places like this. I really wished I would read the reviews before I got beat up like this and paid for it!
02/03/2010Provided by Citysearch -
Our waitress got busy so I had to track her down and I gave her my credit card because we had to go, so I didn't see my bill first. It should have been around $12 - I waited 10 more minutes to get my card and the bill, and had to chase the waitress down again to discover I had been charged $63 instead of $12. I was told at the register that they corrected the charge and that it would show up on the bank for the correct amount - I got back to work and pulled up my bank account to see that $63 was a pending charge and not $12...don't pay without seeing the bill first! Slow service even with few people in the resturant. Will not go back.
12/31/2008Provided by Citysearch -
Fort mill location is total trash, management is garbage, service is trash and phone etiquette is pathetic. 4 days with no delivery driver. Go to carmel rd location: Good manager, attentive staff, excellent food. The fort mill location could care less about food and only focuses on bar business. DO NOT GIVE THEM YOUR BUSINESS!!!!!
11/21/2008Provided by Citysearch -
In the growing location near Carowinds & Regent Park. My husband & I go there at least twice a week, we always get great service with friendly and cheerful attitudes. We do always stay on the bar side, as we enjoy the atmosphere better, everyone is friendly with good conversations. The bartenders are AWESOME, they are the reason we continue to come back. The food is very tasty, we like the wings sauce & crisp, hot sandwiches and entries the best. We will continue going back to support this business!!
10/20/2008Provided by Citysearch -
Have you ever been to one of those dives on the side of the road which has been there for 40 years? All too often the food is great, the tables are clean, the price is right and the people are more than friendly. Now imagine you take all of that away for a NEW place and add an ash covered sidewalk and a loud, smoke filled restaurant and you will have Carmella's. I have never been in there when I was greeted by a friendly staff member, I have never seen a clean table (even after they wipe them down after being asked several times), the service has always been slow, the food is ok and the price is not too bad. They are apparently catering strictly to the bikers who frequent the place and clutter the parking area with their ill placed bikes (sidewalks too) Trash, beer bottles, cigarette butts and this is on the outside. The inside is a noisy smoke fest with some of the laziest and rudest staff I have ever seen.
My most recent visit: I had to wait on the one and only waiter to arrange his tickets with the lazy guy behind the counter, a couple to pay because the one waiter did not get to them in time, I finally placed my order after about 7 minutes. The entire time I was there, I could not help but notice a cooked pizza sitting on the edge of the oven the entire time. No need to get that to the table, after all, who would want their pizza hot and fresh? I finally received my order and left. My bad, I should have checked because junior failed to put the requested Ranch sauce for the chicken fingers in the box. It is always something. My visits become more scarce each month. Even with gas prices, I drive out of my way to avoid them. You should too!
I saw this other review and it reminded me of my last experience. POOR POOR POOR! Who cares about one dollar slices of pizza if you have to clean your own table and wait forever for rude service from lazy kids.
My family and I have banned this place and we can only hope the rest of the people do the same! Someone needs to teach the owner how to operate a pizza place. They tend to focus all of their time on the drinkers and smokers who not only destroy the inside environment but carry their trash outside. They mess up the sidewalk with beer bottles and cigarette butts.
If you want a bad experience which will increase your stress levels - then this is the place for you!
I can only hope the owners of this place take the time to read these reviews.
9-16-2008 @ 8:49pm
We arrived at the Pizza place looking forward to the $1 pizza slice special. As we walked through the dining area we quickly noticed there were no clean booths available.
My husband asked a young man who was sweeping if he could wipe a table off for us. He agreed but never moved from the place he was in and kept sweeping the same spot. Then one of the servers walked by and again my husband asked if she could get someone to wipe a table off and she replied she was busy and we needed to wait a little while. Strange considering there were only 5 booths occupied.
Nice customer service. Regardless, we decided to leave and found this wonderful place called Papa Pinos where the service was excellent and the food was great.
Basically I spent 4 times the money and I am so glad I did.
With any luck, we will see them close their doors in the near future! There are too many great options in the area to deal with this disgusting place.
02/22/2007Provided by Citysearch -
This place is great for kids. They have a buffet-style set up where people can pick up pizza slices, salad or mac n cheese. The pizza itself is very bready with not so much flavor. If you are looking for ""good"" pizza, this is not the place for you. This is something you would expect at Chuck E. Cheese. But again, a good place for kids.