This place is amazing. I found exactly what I needed when I was looking for a woundcare product. They also helped me with the prefect supplement to help me sleep.
My experience has been terrible. Key Medical LLC bugged me for several years to buy their knee and back supports. I ignored and ignored them for several years. They would send me little cards and then started making telephone calls to me. My back problems began to get a little worse, so I finally agreed to try their braces. When they finally arrived, I had to struggle to open the container. I finally got it open after several tries. The braces were totally unacceptable for me. I have tried and tried to get in touch with them for an okay to return the product. When I finally get to talk to someone, they tell me someone will call me back. No one ever calls. I contacted BOC at 410-581-6222 and talked to a lady there. She took my information and told me I shroud go ahead and contact Medicare at 800-633-4277. Medicare told me a claim had not been filed as yet. I should wait a month to see if my claim appeared on their records. At that point they could issue a fraud alert. I am supposed to get approval from Key Medical LLC before return the product. Since I have been unable to make this contact, I am returning the package back to the return address on the packaging. I will keep in touch with Medicare to see if a claim is filed.
hi, it's always nice these days talking to a real person, when ever placing an order. I received my order on time and with some excellence customer services.
This business is the most dishonest I have ever dealt with. They ask for payment up front, via wire transfer and then do not deliver, and subsequently refuse to refund. We are one of numerous businesses who have been swindled by David J Domnitz and John Lee. (See reports in Dotmed.com). Stay away.