Extremely poor management. They rely on under trained volunteers who do not give adequet information about what Bonnet House offers nor, and even more importantly, what is expected from their clients. Sure if the client reads 6 pages of the map (most clients don't), some pertinent information, but not all, can be found. A few easy and obvious fixes would be: upon entrance a staff member explaining basic pricing options and basic grounds rules. Add signs that indicate where photos are not permitted and signs that state that guests may only enter house rooms with a tour guide. Being accosted by a staff supervisor in a very aggressive manner is certainly not the way to first alert the customer of very understandable rules. The grounds are pretty. I would suggest that with some of the money Bonnet House is saving by having unpaid volunteers, it uses some money for better training, better customer communication as well as putting a bit of money in the roof and paint job before Mother Nature consumes what is left of this beautiful property.
The Museum of Discovery and Science and IMAX Theater is a fantastic place for the whole family. We first explored the first floor with all of the an…
4000 W Perimeter RdFort Lauderdale, FL 33315
From Business: The Museum's mission is to develop and maintain a national and internationally recognized naval aviation museum that educates young and old alike, to preserve his…
A wonderful place for IMAX movies and for kids of all ages to play together. A wonderful addition to the neighborhood.
250 N Dixie HwyHollywood, FL 33020