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General Info
Full service long distance company.
Hours

Regular Hours

SunClosed

Payment method
mastercard, visa, discover, check, cash, debit
Neighborhood
Lake Ridge
Categories
Movers & Full Service Storage, Movers

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Reviews

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Beth L.

07/18/2018

Overall
Expertise
Professionalism

Worst Moving Experience Stay as far away from this company. Double charged at pick up from original estimate late with delivery if they give you a date of delivery be prepared not to get it for at least a week to 10 days later also be prepared for some of you items to be lost and broken.
They will refer to their Ins company CSI who will only pay a fraction of what the items are worth and make you sign a release that you will take no further action against them. If you want to speak to the GM or owner the staff will tell you they are not allow to give you this info. This company should be have their license pulled and not allowed to operate in the US. They are SCAM artist.

Mrs. O.

07/07/2018

Overall
Expertise
Professionalism

DO NOT HIRE THIS COMPANY, YOU'LL REGRET IT!

I've moved crosscountry twice with different moving companies, the latter being this one. Provided an estimate and went through each room of my home, with accurate information on each item.The estimate that they gave me was SO FAR OFF from the final. Told me 5k, and they did NOT estimate correctly. They show up WITH A RENTED TRUCK, that wasn't going to move a home of items that we discussed. They loaded it up and were only half way through. Here's where they get you! THE TRUCK IS LOADED & THAT'S WHEN THEY SAY THIS IS GOING TO BE DOUBLE!

We tried to be reasonable with them on the phone,the guy was rude, kept talking over him, and HUNG UP W/O HELPING US! MIND YOU OUR LIFE IS SITTING ON THE TRUCK AND NEED TO BE 11 STATES AWAY IN 5 DAYS. Put us in a rock and a hard place, which feels like their plan all along!

I HAD TO PAY 11K FOR THIS MOVE. THAT WE DID NOT HAVE. Turned down 3 other companies and I regret it. To be clear, moving co's pick up from LOCATION A and to take items to new home at LOCATION B. That's it,not here.

They pick up w/ CONTRACTED WORKERS & RENTED TRUCK, THEN take items to their warehouse IN NJ TO RESHUFFLE! THEN TAKE TO LOCATION B. THIS IS WHERE MY $400 VACUUM WENT MISSING! Also how 80% of furniture was damaged. They just throw items around, I have BRAND NEW Dining & Bedroom sets 6 mo. old that were ALL DAMAGED. BUSTED CORNERS AND GAPING HOLES IN A WOOD DRESSER, HOW DOES THAT EVEN HAPPEN? BROKEN DISHES THAT WERE TRIPLE WRAPPED AND MARKED FRAGILE. FAMILY CHINA PASSED DOWN THAT'S UNABLE TO BE REPLACED! Ever since, NO ONE will call me back!

BECAUSE THEY HAVE A CALL CENTER SERVICE THAT ANSWERS THE PHONE AND PUSHES MESSAGES...OR SO THEY STATE, BECAUSE I'VE LEFT 10+ MESSAGES AND EMAILS AND NO ONE CALLS BACK.I'VE PLACED A CLAIM WITH THEIR 3RD PARTY INS. I'M ASSUMING AT THIS POINT A MONTH LATER THAT I'M NOT GETTING ANYTHING BACK FOR THEIR NEGLIGENCE.

BUYER BEWARE DON'T DO ANYTHING WITH THIS COMPANY!!!!!!!

Manuel N.

04/27/2018

Overall

I own a lot of breakables. So naturally I was worried for how they were going to travel from Danbury, CT to Raleigh, NC. I specifically asked the movers from Long Distance to take extra care of my glassware. They did exactly that. They were very well equipped and methodically packed everything carefully. They packed everything in the van like Tetris. In the end, when my belongings arrived in North Carolina I checked to make sure everything arrived unscathed. One mug was damaged in transit but other than that nothing was broken. I was so happy with the services provided by this company.

Niki Y.

04/26/2018

Overall

I was definitely pretty nervous at first but had a great experience with Long Distance that I wanted to share. I'm not the type of customer to ask for unreasonable things, and I don't think the things I asked of Long Distance were unrealistic. I just wanted the job to get done quickly, safely, and affordably. From the very beginning Sammy assured me this would be done. I take anything a sales person tells me with a grain of salt. But Sammy’s guys delivered on every promise he made. I was happy with how everything went and just wanted to share that these guys are upfront and honest from the very beginning. The Cadillac of moving companies!

Shay G.

04/26/2018

Overall

Distance just left my house an hour ago. As promised they showed up in one of their trucks, wearing their uniforms, with their bill of lading. I got swindled by a broker once before and didn't want to deal with brokers. Long Distance showed me on their DOT page that they are indeed a carrier and that why I chose them. I'm glad I did too! This crew of movers was the best. They really went above and beyond- not sure if they just wanted a tip or if that how all their employees’ are- but either way they were great. I’ve already given mats number to some of my friends moving to California and hope they sue them too.

Katherine B.

04/25/2018

Overall
Expertise
Professionalism

Long Distance put forth 110% effort when it came to meeting my needs. I'm one happy and satisfied customer. Anthony and rabbi were most excellent. These guys thoroughly blanket wrapped and pad wrapped everything. They packed all of my glass and mirrors. They were so nice and very helpful. I was originally planning on selling all my furniture and buying new to avoid headaches but Long Distance told me not to worry and that I was in good hands. They were definitely right!

Sol A.

04/25/2018

Overall
Expertise
Professionalism

The sales person lied and I was fool enough to believe. Do not trust anything that is not in the contract, even with his texts where he openly mislead me, if it is not in the contract (even though their "supervisor" tells you that they have to include the information because it is standard, but that he is aware of your time constraint) they will wait until the last possible date within that contract to complete delivery.

when you call to get updates they stall for time, knowing that they had to make time after lying to you to get your business, telling you that they are calling their trucker, and that they will call you back with ETA, needless to say, they never called back, I had to call over and over again.

DO NOT TRUST THIS COMPANY, they have absolutely no ethics.

Pete M.

04/23/2018

Overall
Professionalism

My experience with Long Distance was no different than the hundreds of great reviews I read. The price was in the middle but they really pushed value. To me it’s worth spending an extra 100$ for no BS. Long Distance delivered on everything they promised and then some. Got my job out on time and even threw in a free TV box for my OLED sonny. Real deal guys right here. They accidentally left one of my boxes t the warehouse but when I called the overnighter it to me VIA ups and I got it the very next day. I get that stuff happens- its how you deal with it that makes you a good company.

Jessie S.

03/15/2018

Overall
Expertise
Professionalism

This company is horrific. Top to bottom, the staff is rude, dishonest, misleading, and obviously do not care about their customers. The sales staff is aggressive and will bombard you with text messages on your personal number. The senior managers will tell you whatever you want to hear and make empty promises just to get you off the phone. I was assured over and over that my stuff would be delivered within 7-14 business days. It is now business day 14 and my stuff is still in a warehouse and has not moved from my pick-up city. It has been a horrible experience. No one should ever even consider using this company.

Tyler O.

03/14/2018

Overall
Expertise
Professionalism

The team at Long Distance Relocation Group did a great job. They replied to all of my emails and calls in a timely manner, and made me feel at ease in using them for a long distance move. They scheduled the pick up based on my busy schedule and came exactly on time. They finished moving me out an hour ahead of schedule and gave me some extra time to get back to my work. They moved all of my furniture and boxes without damaging or losing anything in the process. Great company from beginning to end.

Reed C.

03/14/2018

Overall
Expertise

My plan upon hiring a professional moving company was to not spend too much time away from work or school. They gave me what I ideally wanted and more in regards to a moving company. I did not have to coach them through the process and repeat anything we had discussed. The leader of the crew took notes and managed his crew very well. It showed and was very apparent how much effort they put into my move through their experience. Moving isn't as simple or complicated as most make it sound. If you want to have a peaceful move that does not cause tension, headaches, or get hectic like they are known to create. I have no better solution for you than to recommend Long Distance Movers for all your moving needs, whether it is the new house your family is moving into or a new office space that you want cleaned out for bigger and better furniture to be brought in, they are the guys to go to if you want a quality job done at an affordable price

Ann P.

03/09/2018

Overall
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Professionalism

Long Distance Movers is far and away the best moving service I have ever used. They helped me move a few weeks ago and to my surprise, it was a seamless transition. I have hired several moving companies in the past and there always seems to be some sort of issue. That was not the case with Long Distance Movers. Also, everyone I worked with throughout the process was extremely friendly and kind. To say the least, the price for my move was more than reasonable. Really nothing bad to say about this company. I would definitely recommend their service to a friend

Melinda B.

03/03/2018

Overall

I started researching a few different movers for my move from Scarsdale to Phoenix. I reached out to a few different companies in the area without receiving an ycalls back before finding Long Distance Inc . Bob was very helpful from the beginning and was very flexible as a didn't have firm dates or times yet, all I knew was it was going to be within the next two weeks. I didn't want to get jacked for last minute pricing so I was put at ease when Bob let me reserve my service and fill hm in on the date later. my new landlord isn't really good at communicating so I ended up having to call bob with only a few days notice. I though for sure it wouldn't happen but bob assured me it wasn't a problem. they schedule my move for wednesday and got here on time. When the guys arrived they didn't even end up needing a shuttle which I previously that they would. the delivery crew was great and I couldn't have been happier. one of my particle board cheap book cases was a little scratched up but I've had it since college and I knew it wouldn't last. the insurance company was easy to deal with and I'm a happy customer.

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Darcy S.

03/03/2018

Overall
Expertise
Professionalism

My parents hired Long Distance Inc to move the last of my stuff from their home in CT to my house in wisconsin. from the beginning the representatives did a great job at coordinating everything between my parents and I. you’d be surprised how hard it can be for us all to get the time to go over everything together (especially being in different states). Sammy did great at keeping us all on the same page. I personally wasn't at the pick up but my parents said the guys were nice and weren't sketchy. the delivery went smooth. I had specific requirements for delivery because I live in a high rise and had to reserve elevator time. their driver was good about giving me both 48 and 24 hour notices and arrived within 15 minutes of his scheduled arrival time. they loaded everything into the apartment and after buying the guys lunch they offered to help me hang TVs free of charge. great service. my parents don't know how to use the internet but promised Sammy they'd write a review so here I am! thanks guys.

Sarah R.

03/02/2018

Overall
Expertise

Our ultimate goal in finding a mover was to get a reasonable price with no headaches. I heard a million bad stories about movers and luckily for us it wasn't a terribly tough decision to make after speaking with both Sammy and his supervisor patrick at Long Distance Inc . Sammy got me out a reasonable price and was able to give me a military discount. when abraham and his crew got here they got right to work and did pretty much everything for me. we were moving a 2/2 apt from jersey city to brooklyn so it was a pretty quick move. they got here this morning, loaded and packed it al in their truck (which was surprisingly clean my husband adds) and drove to brooklyn. we needed a little bit of in between time so the crew went for lunch and met us in brooklyn where they placed all the furniture into the house. overall the guys delivered on their promises and left me and my husband happy.

Peter W.

03/01/2018

Overall

The radio jingles have probably been stuck in my head for 6 months! Naturally when I found out I was getting promoted at work and thus moving to san francisco I decided to give Long Distance Inc a call. the radio ad was for a 100$ packaging credit which was nice to have. I didn't have to pack my TVs which was nice because they're huge. the price was reasonable but what ultimately won my business over was 1. they are a local business and 2. because of how friendly they were. It’s nice to be able to leave the hard work that I don't want to do to the professionals. my overall ratings: Customer service- 10/10 these guys went above and beyond. I work in corporate finance where my hours can last all day. my items were to be picked up and held for 3 weeks before coming out to san fran. the only problem was that I was going to be working in san fran during those 3 weeks and was worried they wouldn't be there to answer the phones by the time I finally got home. chris gave me his cell phone number and told me not to hesitate calling after hours. this was great for me. I could call after work when it was 10pm on the east coast and still get answers. you don't get service like that anymore. Operations- 8/10 the guys on the ground were great. definitely very efficient and thorough. my items arrived with no scratches in the original condition I left them in. Pricing- 7/10 these guys weren't the cheapest quote I got but also not the most expensive. overall experience- 9/10

Manuel R.

03/01/2018

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Professionalism

I've used several different moving companies being in the military. The first two of my five moves were coordinated directly by the military. the last 3 I found companies myself but always went with one of the big guys (allied or united). I came across a Long Distance Inc ad on the internet and decided to see what they were all about. the ad took me to some reviews and information about the company and I liked the fact that they were family owned and operated. my folks run a family business and they out perform all of their big name competitors so I was inclined to give Long Distance Inc a shot. I wasn’t let down. from start to finish you could tell they guys are both knowledgable and personable. they were always available when we had questions about packing and the price didn't go up on the day of the pick up. they were honest with us from start to finish. A lot of companies (especially movers) lose sight of that today. they don't put the customer first. Long Distance Inc ISN’T one of those guys. thanks Michael for all your help and hope to use you guys again (but hopefully I'm done moving for a while lol).

James J.

03/01/2018

Overall
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Professionalism

Long Distance Inc hooked it up! these guys were great. I could definitely tell Bob had been doing this for a while. he answered every question throughly and got straight to the point. I hate pushy sales people which is ultimately how bob earned our business. no sales pitches no sales tactics just thorough and to the point. the guys who came to the home (Alex, abraham, and izzy) were great too. cool guys, reminded me of some of the guys I hangout with. got everything done in 4 hours. got my items in 6 days from start to finish. Good looks guys!

Joel F.

02/24/2018

Overall

Long Distance Inc was the best. My sister lost her job and needed to move down to Texas with us until she got back on her feet. Her husband recently died and threes no way she could physically load a truck herself. We had a budget truck reserved and were looking to hire some labor for the day when we came across Long Distance Inc. after talking with Sammy for a little we realized that it might just be better to let the professionals handle everything from start to finish. Apparently not a lot of reputable companies will offer day labor so you get stuck hiring random people from craigslist. My sister has a lot of expensive items and craigslist people definitely weren't an option. After learning this we just decided to contract with Long Distance Inc for a full service move. It was a huge relief to our family. I know its Sammy’s job to be polite but honestly it seemed like he was sympathetic to our situation and his overwhelming kindness went a long way for us. The experiencing on the g round was no different than the interaction I had with Sammy over the phone. Alex and his crew were timely and thorough. It was impressive. They even got our items here in less than 10 days. Would use again!

Emily F.

02/23/2018

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Last time I moved I decided to go with a cheaper option (or at least on option that was quoted cheaper). What I learned with that first aver was a lot of these movers give out bait and switch pricing. I experienced it firsthand. This time I didn't want to deal with the headaches and screaming from the brokers and scam companies. Long Distance Inc price was a little bit higher but I knew it would be the cheapest and easiest in the long run. The service I got from Long Distance Inc was leaps and bounds ahead of the company I used last time. Well worth every dollar.

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