Bella Family Dental
19951 Sheridan St, Fort Lauderdale, FL 33332
American Dental Association ADA
Wi-Fi: AT&T Wi-Fi Hotspots
Parking: Lot, Free
Wheelchair Accessible: Yes
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My 1st appointment I asked to get a cleaning . No cleaning was ever done. There is no PRIVACY ! I've never seen a dentist office like this. You are literally getting a cleaning and the hygienist is telling you all these things and everyone can hear in the reception area. It's so uncomfortable. The front desk and manager Ashley have no type of customer service. They are rude and make you feel uncomfortable. They have cancelled my appointments twice. And I don't complain. However, when I wanted to cancel my appointment because after they gave me pricing I said I couldn't afford it right now they threatened to charge me $25 for cancelling. However, all week I was calling them for pricing and they said they would call me back and never did !!!!!! They are all very rude and selfish. I dare them to charge me $25. They just lost 2 patients.
First let me say I have no affiliation to Bella family dental like Mr. Ruben delgado here, he's the owner or president. I am an actual client. Saturday I get my first root canal so we'll see how that goes, and I will definitely review on that. I had a cleaning done by Dr. Yarimar Ruiz and she was patient with me because I had a lot of questions and she educated me thoroughly on what needed to be done. She sat me in her office and showed me on the computer what was wrong and explained in detail the procedure that she will perform. I didn't feel like she wanted to do a crazy procedure just to get more money. It is true what Mr. Delgado said about the front desk staff, they took the time to explain to me the type of insurance that I have and what would and wouldn't cover. They really do work with you. It is also true about the entertainment room for the children. All in all its been great so far. I will keep you posted on how it goes for my root canal.
Wonderful environment, very relax and don't feel any rush like other offices. They really work it out with insurances and have many real financial options. I was told by another doctor that one of my molar had to be extracted and Dr. Ruiz work it out for my own benefit and saved it. My kids are also a little hyper and never let me go to my appnmts because they get bored, but they have a room for them with video games, movies and wi-fi and they stayed entertained while I was getting treated....Thanks to all staff! Att Becky!