Autonation IMAX 3D Theater & Museum of Discovery & Science
401 SW 2nd St, Fort Lauderdale, FL 33312
Dream Big: Engineering Our World 3D
Born to Be Wild IMAX 3D
The Fate of the Furious: The IMAX 2D Experience
Volunteer Dept.: (954) 713-0921
For Tickets: (954) 713-0930
Accredited by the American Association of Museums
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Do not go to this horrible place.
I've never been to a theater anywhere with a "no refunds, no reason" policy. You would think that if a vendor couldn't provide the service they sold you, they would refund you. But general manager Theresa Waldron refused to refund us, even though there were no acceptable seats available. You pay the jacked up ticket price in a theater like this for the "IMAX Experience", but beware because Theresa Waldron's idea of the IMAX experience is for you to sit three feet from the screen looking straight up, while your wife sits in the back of the theater because there are no longer two seats available in which you can sit with your spouse.
When I asked to speak with her, she tried to escort me away from the line so that she could continue to sell tickets to unknowing customers who would be put through the same horrible experience. I refused to move, which is when she got nasty. I've never seen such inept and downright offensive behavior from management in any theater. You can go to any budget AMC, Cobb, Movieco and if you change your mind at the last minute you can get your money back quite easily. You can go to more expensive premium theaters with bar service like iPic and Cinebistro and get your money back or at the very least get a credit for a future movie, but Theresa Waldron thinks that the horrible service provided at Autonation IMAX is so superior that she can refuse refunds and not provide customers the theater experience they are paying good money for.
I was so offended by her behavior and attitude that I told her that I would be filing a chargeback on my credit card, since I did not receive what I had paid for. She looked at me with a smirk and told me they would be disputing it. Unbelievable. As I walked out, stunned, she continued to yell at me and my wife, as additional customers made more non-refundable purchases. Whoever hired this woman should have their head examined.
Don't ever give these idiots your credit card. They'll screw you.
THE FINEST THEATER IN FLORIDA--NOT ENOUGH 3D FEATURES PLAYING HOWEVER. ANIMATED MOvIES ARE NOT REALY FOR ME. THEY DON'T HAVE TO ALL B E 5 STARS BUT A GOOD STORY WITH THRILLS AND NOT TOO MUCH IMPOSSIBLES IS GOOD. I HIGHLY RECOMEND THE IMAX IN FT LAUDERDALE ., FL.
It is very disappointing when you go to the main IMAX site and you see all of the cool, regular release movies that are playing in IMAX and then you realize that the IMAX in Ft. Lauderdale rarely has any of these but tends to go for just the educational type of movies. I am not opposed to nature movies and the like, I go see those too, but it seems like since this IMAX is located inside of a Museum, they think they are too sophisticated to play regular movies. They do have some from time to time, so thanks for that. Also, the staff is rude and the wait to get in is horrendous.