Alamo Rent a Car
600 Terminal Dr Ste 202, Fort Lauderdale, FL 33315
TollFree: (888) 826-6893
No coupons available
Due to work I rent cars on a regular basis and have found Alamo to be the best. I have tried other companies because of special rates but those rates usually come with headaches. Alamo has great rates but best of all is stress free. Very quick rental process, no long lines and staff is always professional. Wouldn't go anywhere else!
Extremely unsatisfied. I declined all insurance yet was charged $180 (which was MORE than I paid to rent the car for the week) for insurance upon return. I have talked to two people who said they would send the request on to someone else and I am still waiting to here from anyone. I have been renting cars for 20+ years and have never been charged insurance on the down low EVER until Alamo. Terrible way to do business.
I made a RSVP for a car originating at FLL. The agent did give me a free upgrade and allowed me to pick from nearly identical cars. Because it was not that well lit, I just picked the one with the FL plates. That turned out to be bad. Upon returning, they "found" a 6 ft scratch on the driver side. I had never noticed this scratch but they said it was enough that it had to be reported. I asked them to check their records, and they have no records, and because I was the driver, I was responsible. They were suppose to contact me but I never got a call and when I called, they were not available. I find out that they have been attempting to contact me at my parent's home, a place I have not lived at for over five years and despite the fact that they have my billing address. My parent's just forwarded me the paperwork and what was once an opaque scratch is now a dark scratch. I can easily just buff out the minor cosmetic detail so it is now apparent that they are trying to rip me off.
The rental agent was super pushy and not very clear when we asked about an upgrade making it sound like we were getting a good deal. Luckily I read the paperwork throughly and realized it was $400 more than what he made it out to be. When we declined he made me feel that I was making the worse decision ever and would not be happy with what I had pre-booked. Needless to say this is our 3rd Alamo rental in the last 3 months but w will try another company on our next trip after this last experience.
We got a BMW 5 series in white with tan leather interior.. The first thing my husband noticed was that the car was dirty.. There was bird drippings on it and the interior was dirty. We were told this was the only car they had left so we took it.
Disappointed at best with this experience
What a simple way to rent a car. Skip the counter is the only way to go from now on. We were in our car in less than 5 minutes after baggage pick up. There was a great selection of cars. Reservations on line was simple and efficient. I would definitely recommend Alamo to others.
Most often times getting a rental from Ft. Lauderdale or even Miami International Airport can be a tiring tasks because of the long wait times. They have no control of arriving passengers who are also renting, but my experience this time around was more than pleasant, I arrived to the airport a little earlier than usual to retrieve my rental and my wait time was less than anticipated. Not to mention the Agent who took care of me was very pleasant and accommodating. Kudos to Alamo and agent M
Had a great experience at Alamo in Fort Lauderdale. There was quite a long line when we arrive to try to pick up our car. However, the self-serve kiosk was free and we were able to get our car without any delay. The system was easy to navigate and found our reservation quickly. While we were completing the information, we were offered water by one of the staff members which was really nice!
We were able to choose a great car Toyota Camry, and while we were looking (seemingly looking lost at times) different staff members came over to offer assistance.
It was easy and fast. Thanks so much for a great experience and our car worked great!
Will definitely use again.
I have been using Alamo for several trips recently and have found the Skip the Counter to be the main reason. Not to mention the helpfulness of the staff both leaving and returning. The cars have been spotless and in top shape. I will continue to use Alamo. I could not be happier!
This was my first time using Alamo and I
was ABSOLUTELY SATISFIED. I had been using another company for years and half the time the car was NOT ready as it was supposed to be.
Alamo did not have the car I ordered (Holiday Weekend) but gave me a great upgrade at the same price. Will definitely use them agaain