STAY AWAY FROM THIS BUSINESS. Purchased a wedding dress from them. Due to time constraints they recommended that I take the floor sample. The floor sample had a few stains & pulls. Pita promised that the dress would look like new & that the stains and pulls would be fixed.The stains & pulls were never fixed. When I went to pick up the dress I was told that 'its a sample what do you expect'. That's not what they said when I purchased it. They told me whatever I wanted to hear to get my money and once they had it they failed to follow up on anything.Pita and Zola promised to add a bustle to the dress so I didn't have to hold my train the entire time. THEY NEVER ADDED IT. We called them the day of the wedding & they said they would send someone over immediately to put a bustle on the dress. They took down my information & NO ONE EVER SHOWED UP. Why lie to me and see someone was coming?OH AND DID I MENTION THE DRESS WAS $3600!!!!!WANT YOUR WEDDING DAY RUINED? CONTACT ZOLA
Thank you The White Dress Bridal for all your help. Excellent Staff and Customer Service you made our day! Will Totally Recommend!
Let me start by saying that Zola herself is a gem. She was such an incredible help in finding, altering & accessorizing my wedding dress. The gals on her staff are all super helpful & knowledgeable and Zola's seamstress is top of the line. They gave me incredible attention and service from the first day I arrived in the store up until my final alteration when they shipped my dress up to Charleston for our destination wedding. My wedding day went off without a hitch and I have received a thousand compliments about my dress. Thank you to Zola & her staff for making my day and my dress SO perfect. - Tina Hofer Medico