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(970) 223-8398Visit WebsiteMap & Directions2721 S College Ave Unit 7Fort Collins, CO 80525Write a Review

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Your Partner in Home and Business Computing Solutions

General Info
At Computer Renaissance in Fort Collins, we specialize in helping people and computers work together. As a buyer, seller and trader of top-quality, reliable new and refurbished computers, we can always put together the right system for your specific needs. With our expert staff and professionally trained technicians right in the store, we're committed to making sure you always get the most out of your computer. A Part of the Community We take great pride in the integrity of our service and products, because we care about our community. If you own a small business in Colorado, or are in need of a personal computer solution for your home, we'll be there with service and support before, during and after the sale.
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Services/Products
Is a new system custom built to fit your needs what you want? At Computer Renaissance that is exactly what you can get. We custom build custom computer systems for people every day and we back each one with our nationwide warranty. We use top of the line computer products that will have you ahead of the pack, whether you need it for the office, home or for gaming. Whatever your needs are, we will custom build a computer for you. We also provide value based solutions by offering factory refurbished computers at a fraction of their original cost from manufacturers like Dell, Gateway, HP, IBM, Compaq, and more. All of our refurbished computer systems pass manufacturer testing to verify high performance, quality standards and are backed by our nationwide warranty. Also, because we are solution focused, rather than manufacturer driven, we work with you to find the ideal products that deliver the results that fit your needs. What is better than new computer equipment? The best used equipment is refurbished computers by certified Computer Renaissance technicians and ready to go, with a nationwide warranty and lots of computing power. In many cases this equipment is better than new. It's cost effective and backed with our Computer Renaissance Service. And when your needs change, upgrade at Computer Renaissance! Your current equipment can sometimes have value. We take trade-ins and apply their value toward your purchase with us.
Brands
Compaq, Dell, Gateway, Ibm, Intel, International Business Machines, Microsoft, compaq, gateway, hp, ibm
Payment method
check, cash, all major credit cards
Accreditation

BBB A+

Associations
Fort Collins Chamber of Commerce
Categories
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: Yes

Pets Allowed: Yes

Reviews

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salabunz

02/26/2008

Overall
Very disappointed.

I am quite dissatisfied with the service I received

(or rather didn't receive) at Computer Renaissance in

Fort Collins.



A month or so ago I spent over $700 on a used HP

Pavilion. Despite the fact that the machine came with

no software CDs, the slightly overweight sales/repair

associate assured me that if I had any problems I need

only use the repair partition on the HD or, failing

that, I could bring the machine back to the store

where they have several flavors of XP CDs.



I bet you can't guess what happens next? Yes, blue

screen of death. It's a stop error. The machine won't

load XP. Not even into safe mode. It won't run the

recovery program (you know, F10 on startup) and I

don't have any way of accessing the recovery

partition. After mere minutes of research and on my

other PC, I have a fix! I need only run a chkdsk /r

from the recovery console and I should be able to boot

XP again. No problem, right? I can take it back to the

store and they'll pop in an XP disk, get to the

recovery console, do a chkdsk /r and in 10 minutes

I'll be in my happy place... right?



Wrong.



The same overweight sales associate tells me he's

going to charge me Between $120 and $140 to repair my

now useless but easily fixable PC. ? ? ? Are you

KIDDING me?



With this depressing news, I ask for a manager... and

behold I get the store owner! Huzzah, I am saved!



I expressed my distress at the news to the store

owner, who simply (and not in a particularly friendly

manner mind you) stated that it was not his problem

that HP doesn't ship software with their PCs (ok,

true... but he still chooses to sell their hardware)

that he was not willing to give or lend me a copy of

XP for the 10 minutes it might take to run a chkdsk /r

(ok, but maybe he could have one of his guys do it?)

BUT that he was more than willing to have his guys

take a look... for $80/hour or approximately $120-140.



I have since contacted HP, purchased recovery disks

for $28.62, run a chkdsk /r and FIXED my PC in

approximately 12 minutes time... and I will -never-

return to Computer Renaissance Fort Collins, nor would

I recommend them to anyone for service, sales, or support.

claimed iconBusiness Response04/08/2009

I'm pleased that this gentleman was able to get recovery disks from HP and fix his computer in 12 minutes. Frankly he is one of the fortunate few. These days, NO major computer vendor includes operating system CDs with their computer, HP has just been using Recovery Partitions longer than most. We did offer to do 10 to 12 minutes of service 'for free', but emphasized that 90% of the computers that come in to our shop have virus-created problems, which take hours to solve and cost $120 to $150. If he had actually bought in his computer, and the 'fix' had taken less than 20 minutes, his cost would have been $25. What he really wanted was to 'borrow' a $100 Microsoft OS CD, which I wouldn't do, nor would I make him a copy (the average penalty for NOT following the Microsoft Licensing is $70K per incident). The gentleman apparently didn't trust us to see for ourselves what kind of software problem he had, and to charge no more than our minimum if it did turn out to be a 15 minute fix.

This listing has been claimed by a business representative.

Details

Phone: (970) 223-8398

Address: 2721 S College Ave Unit 7, Fort Collins, CO 80525

Website: http://www.compresourcefc.com

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