Bullhide 4x4 & Auto Accessories
5817 S College Ave, Fort Collins, CO 80525
|Mon - Fri:|
Specialties: Pickup Trucks
This was the worst experience I have ever had with any specialized automotive maintenance company. It first began when I started calling around town to get estimates on some work I wanted to have done on my vehicle. I spoke to a man over the phone, at Bullhide, for quite a while, and we came up with a price that I was satisfied with. This was the determining factor for me, not only because the price was right, but because they seemed as though they would stand behind their work. Little did I know that after all of the work was said and done I would have a bill that was almost twice as much as the original price quoted to me. When I brought this to the attention of the man I had spoken with on the phone I was asked if I had anything on an official paper stating the agreement. I said no, and was rebutted with him saying that he doesn’t remember speaking with me. They wouldn’t budge on this newly acquired price, so I ended up paying. This is not the only issue I have had. The next issue began when I decided to put some highway miles on my vehicle a few days after they had worked on it. While on the road I ran over a small bump, and my vehicle began to shake violently causing me to swerve into a ditch to avoid harming anyone. When I called to inquire about the issue I was told to bring it in and they would look at it. I later found out that the person working on the vehicle had forgotten to tighten my track bar. When I brought my car in to have them fix the issue they tried, but now there is a strange grinding noise that was never present before, and the violent shaking caused me to blow out a ball joint seal. When I brought the vehicle in a third time I was told that there was no grinding noise that they heard, but they could fix my ball joint for $300. They gave me no price break, even though it was their error. I still have the grinding noise today, and will never go back there or recommend them to anyone.