I have visited this business many times and have felt that the owner and some of the staff are very rude and uppity. There prices are ridiculously high compared to other stores who carry the same items.It is apparent that they do not value relationships. I had heard from other shops nearby that the owners are very cutthroat and greedy when it comes to carrying some similar merchandise. They visited a new boutique in the same area, walked the store, critiqued the items, didn't speak to the owner, and noticed a similar candle brand handled by both of them. Instead of introducing themselves and welcoming this new small business, and saying something to the new boutique owner to alert her of this, they immediately called the vendor to complain. This is a terrible way to conduct business in a small community shopping center where word of mouth means everything.Shame on this woman and her daughter, they should know better!I used to buy a lot of things from them, but not anymore, and I will tell everyone I know how they treated this young entrepreneur of a small boutique.
15. Tuesday Morning
4426 S College AveFort Collins, CO 80525
From Business: Tuesday Morning Fort Collins CO offers upscale, name brand closeouts for the home at unparalleled savings. Discover our ever changing selection of home furnishing…
A trip to EsScentuals located in Old Town Fort Collins, Colorado is a mystical, delightful treat, like stepping back in time in an old French boutique. As the name suggests, this is a marvelous place to buy scents for the home and they have a selection of chic art for the walls. There is a voluminous selection of candles, bath and beauty products, and more to be found here. I buy my scented candles here, because the quality is impeccable, and I am very discerning, having several years' experience dealing with fragrance in top department stores. I have also found tasteful art here that adorns my walls. Friends who come over always compliment me enviously on the way my home looks and smells. There also exists a nice selection of men's grooming products that I have enjoyed using. Guys, females will appreciate it if you step up your game and get some of the products offered here and display a little style and taste. I cannot say enough good about this store, the friendly and knowledgable staff, and the overall ambience. This remains my favorite store in Fort Collins, being a regular customer for nearly ten years. Stop in - you will not be disappointed.
I have tried multiple times to shop at this store, each time I am treated so rude because I have my children with me. Any business that treats customers this way is doomed to fail. I hate to break it to you, but you are located by a children's clothing store and target. You will get shoppers with little human beings.
Our first experience was meet with great products and great service. That was two years ago. Since then the prices have jumped AND the service is awful. The employees aren't friendly or helpful and only speak to customers if they are sought out for help. Extremely disappointed in our experience the last three visits and are looking for alternative places to shop.
This store is SO overpriced. I mean outrageous! I frequently shop at Pottery Barn and they look cheap in comparison. I know for sure that there are several other local home stores in the area with almost identical items priced far more reasonably. And to top it all off, the employees are unfriendly and unhelpful. The owner was even rude! With the steep markup on all their inventory, the very least the employes could do is be friendly! I am writing this review so that anyone who is considering going shopping there, may know that it is really not worth it.
I had such a negative experience at Trends that I felt obligated to share it with others. I brought a small bag of clothes into Trends, of which they chose to consign five items, but I was concerned when I wasn't given an itemized receipt. At the time, I asked if I could pick up the unsold items after their 60 day consignment period, and the manager Tacey assured me that I could pick them up, otherwise they would be donated to charity. When I called back after the two month period, Tacey told me that I could pick up a check for the one item which had sold, but that the contract I had signed prohibited me from picking up the clothes after that time period. When I disagreed with her, she asked why I even wanted the items back. I explained that I would prefer to sell them elsewhere or donate them myself, but Tacey argued at great length with me before agreeing to allow me to pick up my clothing later that day. When I did stop by the store as discussed, Tacey told me that the clothes were not ready. I told her I would gladly wait for her to collect them, but she stood with a co-worker behind the counter, refusing to collect my items and arguing with me about the contract. I have never in my 28 years been treated with such rudeness by an employee, let alone the manager, of a business. When she finally produced the Trends consignment contract which I had signed, I was quite dismayed at the allowance which it gives them, and I happen to have a copy of that contract on hand:..."Trends makes no guarantee that items will sell in the contract period. Trends may sell, donate to charity, and/or dispose of any unsold items after the 60-day period."...This basically gives Trends the right to sell your clothes after the 60 day period without any return to the seller, and while I can't dispute that this is part of the contract that I signed, Tacey herself had personally promised me the ability to pick up my clothes. More generally, this is not standard consignment procedure AT ALL. I will encourage anyone reading this review or considering visiting this establishment to read the Trend's contract very carefully before leaving any clothes with them... or better yet, visit the Buffalo Exchange, Plato's Closet, or any number of LEGITIMATE used clothing stores in the Northern Colorado area. I know I will personally advise all of my friends against Trends.