When you a need cab don't call. I call a hour in advance to get to work on time. They show up 20 mins late making late for work. Then I get written up. Not fair. Cab drivers have told me that the dispatcher never told them till they were already 15 mins late or that the dispatcher will send them on a call when the cab is in route to pick me up. One dispatcher is very rude and impersonable
I've never had an experience like the ones above. When my car is down and I need a ride I've found them to be reliable. A lot of people I work with use the cab daily and never seem to have a problem. I can't figure out the complaints above.